Hotel Operations Supervisor

1 week ago


Toronto, Canada Neill Wycik Hotel Full time

The Hotel Operations Supervisor serves to assist the Operations Manager and Hotel Manager in carrying out day-to-day operations. This includes supervising and onboarding staff in the front desk, housekeeping, and café departments in addition to assisting in guest relations. A critical component of the job is to provide guidance and direction to all team members to ensure they are adhering to all hotel policies, standards, procedures and regulations. Additional responsibilities include assisting in scheduling and other general administrative tasks.

**Important**

**Responsibilities**:
The Hotel Operations Supervisor's day-to-day duties include but are not limited to:

- Ensuring all operations are carried out in an appropriate, cost-effective way
- Improving operational management systems, processes and best practices
- Purchasing materials (with guidance from the Hotel Manager), plan inventory (with guidance from the Operations Manager) and oversee departmental efficiencies
- Helping the organisation’s processes remain legally compliant
- Implementing strategic and operational objectives
- Assisting the Hotel Manager in managing budgets and forecasts
- Performing quality controls and monitor production KPIs
- Training and supervising staff
- Finding ways to increase quality of customer service
- Overseeing guest relations
- Assisting with scheduling and other administrative tasks
- Assisting departments during high traffic periods

**Requirements and Skills**
- Work experience as Operations Supervisor or similar role preferred
- Knowledge of organisational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Hospitality Diploma/Degree or Degree in Business, Operations Management or related field preferred

Application deadline: 2024-02-14
Expected start date: 2024-03-11

**Job Types**: Full-time, Fixed term contract
Contract length: 25 weeks

**Salary**: From $19.50 per hour

Expected hours: 30 - 40 per week

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Licence/Certification:

- Food Handler Certification (preferred)

Ability to Commute:

- Toronto, ON M5B 1G7 (required)

Work Location: In person

Application deadline: 2024-03-08
Expected start date: 2024-03-11


  • Housekeeping Supervisor

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada Skye Hotel Full time

    HouseKeeping SupervisorIndulge in a sanctuary where every aspect caters to your comfort. At Skye Hotel, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences. Be a part of opening one of the most...


  • Toronto, Canada Sandman Hotel Group Full time

    Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. **JOB...

  • Housekeeping Supervisor

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada SoHo Hotel Toronto Full time

    We are looking for an Area Supervisor to lead all aspects of our Hotel. You will motivate our staff to provide excellent customer service. Area Manager responsibilities include maintaining revenue, profitability and quality goals. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you...

  • Audio-Visual Supervisor

    Found in: Whatjobs CA C2 - 5 days ago


    Toronto, Canada Drake Hotel Properties Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We're more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Audio-Visual Supervisor

    Found in: Appcast CA A2 P - 5 days ago


    Toronto, Canada Drake Hotel Properties Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We're more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Audio-Visual Supervisor

    Found in: Appcast CA C2 Glassdoor - 5 days ago


    Toronto, Canada Drake Hotel Properties Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We're more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • hotel clerk supervisor

    Found in: Talent CA 2 C2 - 1 week ago


    Toronto, Canada Best Western Plus Travel Hotel Toronto Airport Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year or equivalent experienceWork settingHotel, motel, resortTasksAssist clients/guests with special needsCo-ordinate, assign and review workEstablish work schedules and procedures and co-ordinate activities with other work units or departmentsHire and train staff in...

  • hotel clerk supervisor

    Found in: Talent CA 2 C2 - 7 days ago


    Toronto, Canada Best Western Plus Travel Hotel Toronto Airport Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingHotel, motel, resortTasksAssist clients/guests with special needsCo-ordinate, assign and review workEstablish work schedules and procedures and co-ordinate activities with other work units or departmentsHire and train staff in job duties,...


  • Toronto, Canada Windsor Arms Hotel Full time

    Windsor Arms is a luxury, boutique Hotel in mid-town Toronto looking to hire an experienced Housekeeping Supervisor. In this position, you would be responsible for maintaining hotel cleanliness standards throughout the Guest Rooms. Essential duties and responsibilities would include supervising all aspects of housekeeping to ensure maximization of guest...

  • Locksmith

    7 days ago


    Toronto, Canada Chelsea Hotel Full time

    Job Summary To ensure the proper operation of all locks and hardware on all doors, especially Guest room doors, fire and emergency exits; (panic bars, co-coordinators, latches, etc). Within the Chelsea hotel. Also provides other general mechanic duties as assigned by maintenance management/coordinator. Work with the entire maintenance team to attain highest...


  • Toronto, Canada Old Mill Toronto Hotel Full time

    **Job overview** Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. **Duties and Responsibilities** - Assist with scheduling and room assignments to ensure proper coverage. - Monitor...

  • Hotel Room Attendant

    Found in: Jooble CA O C2 - 1 week ago


    Toronto, ON, Canada InterContinental Hotels Group Full time

    At InterContinental Hotels & Resorts our role is to put the glamour into international travel. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; Located in the heart of the entertainment and...

  • Housekeeping Supervisor

    Found in: Jooble CA O C2 - 1 week ago


    Toronto, ON, Canada Equinox Fitness Club Full time

    Housekeeping Manager, South Beach Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...


  • Toronto, Canada The Hazelton Hotel Full time

    **Responsibilities**: - Reports to the Director of Housekeeping. - Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards of the Hazelton Hotel Toronto - Reports any room unable to be serviced within appropriate time standards to supervisor. - Responds to requests from guests, supervisors or...


  • Toronto, Canada The Hazelton Hotel Full time

    **Responsibilities**: - Reports to the Director of Housekeeping. - Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards of the Hazelton Hotel Toronto - Reports any room unable to be serviced within appropriate time standards to supervisor. - Responds to requests from guests, supervisors or...

  • General Mechanic

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada Chelsea Hotel, Toronto Full time

    Job Summary . To be eligible to apply for this position you must live in the Greater Toronto Area and be legally entitled to work in Canada.We are not accepting International applicants at this time. The General Mechanic provides general mechanic task support to the preventative maintenance team. Also provides other general mechanic duties as...


  • Toronto, Canada The Drake Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...


  • Toronto, Canada Hotel X Toronto Full time

    **ROLE** - Be an Ambassador for the GUERLAIN brand, its history, values and know-how - Oversee the Spa Reception and retail areas demonstrating a high level of professionalism **CONTRIBUTIONS & MAIN RESPONSIBILITIES** - Embody the brand’s history and values and share your enthusiasm with customers - Welcome Guests and Clients upon arrival, obtain or...

  • Food and Beverage Supervisor

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Toronto, Canada Hilton Full time

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing?As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to...

  • Assistant Director of Engineering

    Found in: beBee jobs CA - 1 week ago


    Toronto, Ontario, Canada Shangri-La Hotel Full time

    Shangri-La, Toronto Assist in the daily shift operations of the Engineering Department ensuring the highest level maintenance and working order of guestrooms, equipment, public and heart of house areas through supervisory direction of Engineering Colleagues, maximizing the balance between Guest, Colleague and Owner Satisfaction. With high integrity, ensures...