Operations Coordinator

4 weeks ago


Markham, Canada TopHat HR Full time

**About Us**:
Tophat HR is a boutique consulting firm
- We are an expert in tailored and comprehensive human resources consulting & management services.

**About our client and role**:
Our client is a SaaS/IT compnay whose mission is to create well designed APIs that enable businesses to automate and scale otherwise manual processes. They strive to ensure the security, reliability and scalability of their solutions.

They are looking for an incredible Operations Coordinator who is excited about logistics, data & finding efficient solutions. You will be responsible for bridging the gap between logistics & sales team.

**Role And Responsibilities**
- Process Streamlining Initiatives and Daily Order Fulfillment
- Collaborate with leadership to set our SDN expansion strategy for our expanding countries
- Create new processes and procedures that enable the team to grow supply network, establish operational excellence, and manage ongoing performance of US, Canada and any other vendor-partners
- Lead cross-functional teams for new partnerships that impact top-level business objectives
- Establish a strong understanding of business models, evaluate trade offs, and communicate financial implications effectively across the organization
- Create a systematic, process-driven approach to partner outreach and relationship management
- Research partners, identify key players and generate interest
- Negotiate and finalize deals in accordance with company’s contract guidelines and policies
- Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships
- Build and develop a world class supply management team that can accelerate footprint in the US, Canada, UK and other countries as we grow
- Keep a great ongoing relationships with current partners and offer new ways to grow the partnership

**For this role, we’re looking for**:

- An expert in Data Analysis and Reporting.
- Advanced MS Excel skills or Google Sheet.
- Strong people management skills with an aptitude for coaching and team development
- Experience procuring, scaling, and managing an ecosystem of supply side partnerships
- Experience developing long-term partner relationships (preferably product-facing) that drive company performance
- Should have experience working with Product and Engineering teams to launch new products, features, or functionality
- Strong negotiation skills

**If you join us, you will have**:

- The opportunity to help shape our client and its engineering practices as it scales
- Personal and professional growth. We care about getting better everyday and leveling up. Our goal is to make an A-team player with extra paid training, certifications and c-level access mentoring
- We believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process._

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Markham, ON L3R 0G9

Expected start date: 2024-04-01



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