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Retail Operations Coordinator

4 months ago

Markham, Canada Nicholby's Full time

The Retail Operations Coordinator position reports to the Marketing Manager and is responsible for many important and time sensitive facets of the business. This role is project focused in a fast-paced computerized environment.

**CUSTOMER SERVICE**
- Point of Contact for Vendor Management for Nicholby’s stores
- Responsible for communication to all stakeholders on convenience operational matters
- Onboard new retailers into Nicholby’s system and coordinate vendor service sign ups in timely manner
- Manage retailer and sales rep Incentive tracking and payout
- Implementation and compliance of all vendor contractual obligations

**MARKETING**:

- Assist Marketing Manager in:

- Maintaining/up-dating Marketing Calendar for Convenience features
- Promotion planning as requested/required
- Poster /transparency signage allocation
- Attend all relevant meetings with vendors as required/requested

**PROJECT COORDINATOR**
- Implement and execute projects in a timely manner
- Procure any products/tools needed to complete a project
- Create Manuals/Guides for specific projects

**REPORTING**
- Preparation of ranking reports for vendors/manufacturers
- Preparation of Monthly, Quarterly and Yearly analysis reports for convenience promos
- Preparation of Weekly summaries and Quarterly analysis reports for Vendor services
- Present and report accurate and timely historical retailer and vendor information to Finance, ensuring that they meet the required standards

**OTHER**

**-**Report using MicroSoft CRM, MicroSoft Business Central, and Power BI

platforms or similar
- Coordination, new vendor in POS system/Finance

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$29.00 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location