Operations Coordinator

4 days ago


Markham, Canada TopHat HR Full time

**About Us**:
Tophat HR is a boutique consulting firm
- We are an expert in tailored and comprehensive human resources consulting & management services.

**About the role**:
Our client is looking for an Operations Coordinator, who will play a crucial role in maintaining and enhancing their client relationships. We are seeking an individual with a sales-oriented personality who can effectively communicate, build relationships, and represent our brand professionally. This role involves a diverse set of responsibilities, including outreach to leads and potential clients, managing the client database, and collaborating with various departments.

**Key Responsibilities**:

- Client Outreach:

- Proactively reach out to leads and potential clients.
- Develop and maintain strong client relationships.
- Communication and Relationship Management:

- Keep track of client history and communication, ensuring accurate and up-to-date records.
- Brand Representation:

- Act as a professional representative of the company.
- Create and maintain a positive brand image in all communications.
- Ensure timely and relevant communication to clients.
- Content Creation:

- Produce promotional videos to enhance brand visibility.
- Database Management:

- Maintain and update the client database regularly.
- Ensure data accuracy and integrity.
- Cross-Functional Collaboration:

- Collaborate with different departments to ensure smooth operations.
- Provide support where needed to keep processes on track.

**Qualifications**:

- Proven experience in a sales or client-facing role.
- Exceptional communication skills across various channels.
- Ability to maintain professionalism in all interactions.
- Strong organizational and database management skills.
- Self-motivated with a go-getter personality.
- We believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process._

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Extended health care
- On-site parking
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Please share your LinkedIn profile if possible.

Work Location: Hybrid remote in Markham, ON

Application deadline: 2024-02-20
Expected start date: 2024-03-01



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