Assistant Restaurant Manager, Gray Monk Estate

7 months ago


Lake Country, Canada Andrew Peller Limited Full time

We are hiring an Assistant Restaurant Manager at our Gray Monk Winery, The Lookout Restaurant.
- The opportunity..._
- Gray Monk Estate Winery is perched above Okanagan Lake with stunning panoramic views of mountains, vineyards, and the lake. Gray Monk Estate Winery offers guests a true taste, or sip, of the Okanagan lifestyle. With a bustling wine boutique, a full-service banquet facility and a world-class restaurant, the winery is equipped to host guests for all occasions._ _Gray Monk Estate is comprised of 75 acres of lush vineyards overlooking Okanagan Lake, in addition to premium grapes sourced throughout the Okanagan Valley, to produce some of the world's finest wines._

**_ We offer:_**
- Competitive hourly rate with annual increases
- Ability to work 4 shifts of 10 hours or flexible scheduling options
- Monthly wine gift card
- Best-in-class wine education and development
- Employee discount on products
- Employee Assistance Program & Employee Wellness Program

**_ We are looking for a teammate with:_**
- _ Experience in Hospitality or a related field with a minimum two (2) years supervisory experience in an upscale restaurant environment_
- _ Passion for customer service. _
- _Proven track record of leadership and coaching a team for high performance_
- _ Self-motivated; able to multi-task and prioritize tasks in a busy multi functioning environment. _
- _Excellent oral and written communication skills_
- _ Ability to exercise judgement and function independently. _
- _Ability to work evenings, weekdays, and weekends._

**_ You will be accountable for:_**
- _ Supporting the execution of business strategies to meet/exceed financial (including Wine Club sales) objectives _
- _Maximizing revenues per guest transaction (including up-selling) which entails an understanding of dining-Menu options/property wines / accessories / experiences / Wine Club membership benefits and events_
- _ Providing daily leadership to FOH team including leading pre-shift meetings, attending daily Functions meetings, ensuring menus and Function menus are prepared, as well Supervising Functions_
- _ Motivating Supervisor(s) and FOH teammates to achieve assigned targets/incentives. _
- _Coaching FOH teammates to ensure performance/talent/service excellence is achieved _
- _Assisting with FOH teammate onboarding and training_
- _ Executing Restaurant Standards of Service and Restaurant Operational policies and procedures_
- _ Ensuring Dayforce/payroll is up to date and accurate for FOH team members _
- _Responding efficiently and effectively to guest concerns/complaint_
- _ Opening and closing duties/responsibilities _
- _Ensuring a Safe and Healthy Work Environment through the effective operation of the Health and Safety program and Joint Health and Safety Committee, ensuring compliance with government regulations_
- _ Understanding and compliance with COVID protocols_

**Incumbents for these roles must be a minimum of 19 years of age and in possession of a valid "Serve it Right" certification.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.



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