Branch Administrator

2 weeks ago

Hamilton, Canada Graybar Full time

**Job Brief**:
To provide friendly and professional customer service, purchasing, and administrative support to the Branch.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high-quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our **Hamilton** branch.

**Branch Administrator / Purchaser**

**Position Summary**:
To provide friendly and professional customer service, purchasing, and administrative support to the Branch.

**Major Responsibilities**:

- Receive and forward telephone inquiries to appropriate person and provide general information to assist clients and the public.
- Perform clerical duties such as open, sort and route incoming mail; prepare bank deposit and daily cash sales; maintain inventory of office supplies; general filing and file maintenance, as required.
- Enter credits, returns and corrections in computer system.
- Provide assistance to inside sales staff including following up on back orders and assisting customers with any inquiries and/or problems.
- Coordinate the logístical aspects of team programs such as meetings, seminars, workshops, special projects and events.
- Present a positive and professional image of the office to all customers, suppliers, visitors and other individuals.
- Maintain accuracy of inventory balances.
- Coordinate stock rotations with vendors.
- Purchase stock to meet required demands.
- Update and maintain manufacturers’ catalogues and cost and price sheets.
- Make alternate arrangements in the event of shortages or delayed deliveries to minimize impact on the organization.
- Advise departments and business units of lead time required to obtain products or services.
- Work with custom brokers to ensure proper NAFTA certificates and documentation are supplied by vendors.
- Other duties such as processing non-stock orders in a timely fashion, expediting all purchase orders, maintaining delivery information and reviewing and reducing Class 13.
- Generate reports through Sx Enterprise as required.
- Provide assistance to counter sales representatives and inside sales representatives, as needed.

**Preferred Skills & Experience**:

- Exhibit excellent time management and organizational skills.
- Practice excellent spoken and written communication and interpersonal skills.
- Ability to work under pressure and manage customer requests.
- Ability to prioritize to meet deadlines.
- Must be enthusiastic and enjoy working with people in a busy office environment with minimum supervision.
- Post-secondary education in Office Administration or Business is preferred or equivalent experience.
- Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted. _

**NO PHONE CALLS OR AGENCIES PLEASE.**

Graybar Canada's Covid-19 Policy - when provincially allowed, mask mandate applies to non-vaccinated employees.

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