Field Director, Local Sales

2 weeks ago


Hamilton, Canada Manulift Full time

Based at our Hamilton branch and reporting to the Director of Equipment , the Equipment Sales Coordinator plays a key role within the organization with the mandate of coordinating equipment sales transactions through the Manulift network in Canada. Working in close collaboration with the sales department , the financing department and the service department , the Eq uipment Sales C oordinator ensures that the equipment is gathered and prepared according to the terms of the sales contract and according to the customer ' s requests and schedules . He also supports the used equipment manager in various tasks : creation of machine trade – in files , creation of sales sheets , distribution of used equipment on the web , monitoring of equipment on the web , etc . We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses. AXIS 1: ORGANIZATION OF SALES COORDINATION Analyze the sales contract received. Identify and clarify grey areas in the sales contract. Determine the Sales Preparation Branch. Update the sales order in the system. IMPLEMENTATION OF SALES COORDINATION Allocate Equipment in Sales Order. Communicate sales preparation instructions to the department. AXIS 3: MONITORING OF SALES ORDER Obtain the projected completion date for service readiness. Obtain the projected date for the release of funding. Track pertinent metrics and observe shifts in data. Update all the fields of the sales order based on the information collected. De-allocate equipment from the sales order. AXIS 4: DMS PROCESS, PRODUCTION PLANNING (weekly cycle) Update sales preparations with service departments. Update the sales files (financing component) in coordination with the financing department. Update the 'customer' details with the sales department and determine if there are any restrictions on the customer within the sales process. Update all sales orders in the system. Attend the production planning meeting and discuss or clarify any challenging files. Revise sales orders according to the decisions and information obtained during the production meeting. AXIS 5: PLANING OF THE DELIVERY/PICK-UP OF SOLD EQUIPMENT AND THE RETURN OF TRADE-INS AFTER-SALES COORDINATION Execute the procedure to conclude RPOs with the sales, financing, and leasing departments. Process equipment trade-ins. SALES SUPPORT Continuously train reps on the sales coordination process. Compile the daily transaction file for each sales representative and share it with them. Answer sale representatives' questions about their transactions. Convene with your sales representative team twice a year in person to enhance processes and communication. Engage in developing and maintaining performance metrics tailored to sales coordination. Suggest ideas for ongoing enhancement of the sales coordination process. College diploma or university degree in a relevant field ( administration , operations management , logistics or others ); Experience in the field of purchasing or sales ; Knowledge of heavy machinery or other related fields ( trucks , automobiles , etc .) is an asset ; We hire people who, like us, aim for the highest standards of quality and want to always do better. Phone



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