Student, Life Claims Adjudicator
3 weeks ago
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.
The Individual Insurance Claims department plays a crucial role with our clients as we offer them financial help when they most need it. We are looking for a motivated individual who is eager to learn to hold the position of Student, Claims Adjudicator, who will be responsible for the assessment of claims for individual insurance.
**Length of Term **:4 months (May - August 2024)
**What will you do?**
- Assess the documentation received for a claim in order to reach a decision Determine how the contract applies to each claim
- Communicate clearly and proactively with clients, advisors and various professionals and effectively manage their expectations
- Maintain established service standards Evaluate opportunities for process improvements and actively participate in team initiatives and projects
**What do you need to succeed?**
- College diploma/university degree or relevant experience
- Bilingualism (French and English) is an asset
- 3 years of client service experience or 2 years in a claims environment
- Knowledge of Individual Life Insurance, MLIF, Ingenium, CSW, Filenet and IBM Notes
- Solid PC skills with knowledge of Microsoft Office Suite
- Excellent written and verbal communication skills with an ability to handle written and telephone inquiries of a sensitive nature
- Strong problem solving and analytical skills
- Team player with a positive attitude and high attention to detail
- Ability to balance high work volumes and telephone inquiries
- Education involving knowledge of Medical terminology is an asset
- First Level LOMA diploma is an asset
**What is in it for you?**
- A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner
- An environment of continuous learning and improvement
- We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
**Job Category**:
Temporary Employee
**Posting End Date**:
22/02/2024
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