Director, Communications

6 days ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Director, Communications & Public Affairs

**Status**:Permanent Full Time

**Department**:Communications and Public Affairs

**Posted Date**: April 30, 2024 - May 29th, 2024 at 11:59PM EDT

**Base Rate**:$131,950-$197,950 (salary band placement commensurate with experience)

A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team

**Overview**:
The Director, Communications & Public Affairs will lead a dynamic team of people skilled in communication, engagement, media, creative services and stakeholder relations. Through this leadership, the Director is accountable for delivering internal and external communications for THP, fostering and supporting strong partnerships with the media, health care partners and various levels of government and providing leading-edge communication tools and supports to support patient-centred health care delivery.

As the Director, you will report to the Vice-President, Corporate Strategy and Communications and will be a key advisor to senior hospital leadership, participating in senior level strategic and operational planning and providing ongoing support to ensure the achievement of goals for patients and families.

**Key Accountabilities**:

- Lead the development and execution of strategic communication and engagement plans to support the achievement of organizational goals which includes the planning and implementation of media, government and external communication and engagement initiatives; creative services, brand management and internal communications that enhance staff and professional staff engagement and improve the patient and family experience.
- Provide leadership to a high-performing team. Ensure continuous development of the team through coaching, mentorship and effective performance-focused management.
- Communicate and enhance public understanding of the Hospital’s strategic plan, patient care services and support.
- Lead communication and engagement activities associated with Trillium HealthWorks - the hospital’s infrastructure renewal plan.
- Lead communications and crisis management activities through an issues management process.
- Ensure ongoing, effective reputational risk identification, evaluation and monitoring.
- Ensure effective stakeholder and relationship engagement with all levels of government officials, partners and external stakeholders.
- Act as an effective liaison with key partners, including the Trillium Health Partners Foundation, to ensure alignment of communication messaging and strategy alignment.
- Support organization and department initiatives to advance equity, anti-racism and inclusion priorities
- Oversee fiscal responsibility for the Communications and Public Affairs Department and support the organization’s fiscal plans.
- Provide communications advice and guidance to senior leadership on strategic initiatives and reputation related issues.

**Key Qualifications**:

- Post-secondary degree
- 8+ years progressive management experience in a related field
- Experience in a healthcare environment is an asset
- Demonstrated leadership and management experience
- Knowledge of strategic and operational communications planning, health care system, staff and team administration, marketing, financial and cost analysis and trends in the health care industry
- Proven success in gaining credibility and building trust with senior decision-makers
- Excellent written and verbal communication and presentation skills
- Results-oriented and client-focused with a commitment to excellence
- Strong conceptual skills; systems thinking and ability to deal with ambiguity in rapidly changing health care environment
- Strong ability to link strategic direction to business and communications and public affairs strategies
- Ability to build effective working relationships with a dynamic, professional team
- Demonstrated management and staff development with emphasis on coaching, mentoring and leadership

**Position Location and Travel**:

- While this role is typically located at our Mississauga Hospital site and is hybrid in person and remote. Travel to all THP sites may be required at different times.

**_

**Notes to applicants**:

- Trillium Health Partners is committed to addressing racism and discrimination and reducing_
- inequities in the health system. We value inclusion and diversity and

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