Director, Communications

2 weeks ago

Mississauga, Canada Martin Brower Full time

Position Summary:

The Director, Communications is responsible for developing and implementing all internal and external communications for Matin-Brower Canada.

Working across all regions and functions this person will lead the communication strategy and execution across MBC. This position will advance the priorities and objectives of the business, while creating alignment and consistency across all stakeholders. Serves as the primary content creator, senior communications strategist, team leader and advisor to senior leaders, ensuring our diverse employee base feels deeply connected to our company and our customers’ needs are met.

Position Responsibilities may include, but not limited to:

Collaborating with members of the senior leadership team and corporate functions (HR, IT, Finance, Operations, Supply Chain) to develop and execute strategies that connect the workforce and align employee messages to drive results and achieve business objectivesActing as a strategic advisor to the President & Leadership team regarding communication topics and issues, working directly with them to understand priorities and translate those into internal communications plans and messages that can be executed across the organization and to customersPartner with MB Corporate to ensure Canadian communications efforts are aligned to the enterprise-wide corporate affairs strategy. Ensuring global communication is messaged in a meaningful way that resonates with the Canadian businessManaging the external and internal communication processes for Canada, including content creation, strategy, and supportManages all external vendors to ensure quality, consistency of brand and effectiveness of communication (prints, translations, etc.) are achievedEmbedding messages related to strategy, objectives, vision, values, and culture within internal communications – ensuring strategic content supports business efforts and will resonate with all employee audiencesPartnering with stakeholders on change management initiatives and leading communications support of business optimization effortsServing as editor-in-chief for company presentations, intranet, working with teamto set content strategy, site governance and processes to ensure employees have access to the tools, resources, and information they needDefining and accountable to communications operating budget and financialsOverseeing and managing company’s online presence by owning the copy andgraphic elements of external websites and social media sitesIdentifying and assessing effectiveness of existing communications channels. Develop and implement solutions to improve reach and usage, including introducing new communication channels where appropriateMeasuring, monitoring, and responding to employee feedback, including engagement surveys and focus groups with key internal stakeholders. Develop aframework for measuring the quality and value of internal communications andmake this visible to the organizationPlanning and executing employee communications events (i.e., town halls,webcasts, customer events, etc.)Acts as project lead for company & customer events, i.e., McDonald’s Convention and ensures vision of events is executed to successPartnering with Human Resources and other corporate departments tocoordinate and create branding campaigns such as Corporate SocialResponsibility, Employment Branding, Company Culture, and other values-driveninitiativesEnsuring consistent corporate brand is communicated and maintained across all internal and external outletsPoint of contact for all media responses and media crisis management for the Canadian business in collaboration with Global Communication teamBe an active member of the Global Communication community by sharing content, best practices and ensure that Canadian content is aligned with other marketsEnsure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulationsOther projects or duties as assigned

Required Skills and Experience:

Bachelor’s degree in communications, marketing, or related field12+ years’ experience in communications, with 6+ years of management experienceHigh energy and high integrity leader with the capability to quickly take control ofresponsibilities and establish themselves as a credible strategic business.partnerProven effective leadership and management skills; demonstrated ability to buildstrong relationships and excellent influencing skills with key business leaders and employees at all levelsStrong business acumen and a great understanding of how to leverage internal communications to enhance business successExcellent project management skills and ability to communicate effectively including verbally, in writing, editing, design and content development skills; experience with electronic communications (intranet, video, social media)Ensure all communication properly available in both French and English. As needed, coordinate translation and qualityAbility to think outside the box and bring creative ideas to the tableGood listening skills: ability to understand issues and design appropriate, audience-specific solutionsManaging the press release process, as neededThis position must pass a post-offer background check

Preferred Skills and Experience:

Experience with SharePoint is preferredExperience with content designIdeally, bilingual (French and English)

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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