Communications Specialist

3 months ago

Vancouver, Canada College of Complementary Health Professionals of BC Full time

**Job Posting**

**Job Title**: Communications Specialist

**Department**: Communications

**Status**:Full-time; Permanent

**Location**:Vancouver, BC; Hybrid

**Who We Are**

The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. The College regulates over 10,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.

Formed on June 28, 2024, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health’s initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.

**About This Employment Opportunity**

The College is seeking a talented and detailed-oriented individual with strong customer service and communication skills and a keen understanding of both traditional and digital communication channels to take on the role of Communications Specialist.

Reporting to the Executive Director, Communications, and working closely with CCHPBC team members, stakeholders, vendors and contractors, the Communications Specialist will be responsible for developing and implementing communications strategies that strengthen the organization’s impact in protecting the public and improving outcomes for patients and the public. This role contributes to the platforms, activities and content that build understanding of the regulator's role, enhance the experience of all who interact with the College and support the organization to achieve its strategic and operational goals.

This role will have a high level of autonomy and accountability and requires cross-functional collaboration and effective relationship building and management. Generating alignment across the organization and promoting organizational culture is a key element of this role.

Your expertise and strong writing skills will help us enhance the College’s visibility and stake holder engagement. This is an ideal role for mid-level professional looking to enhance their career in communications within a supportive and collaborative organisation.

It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.

**Duties and Responsibilities (include but are not limited to)**
- Researches, writes and produces corporate documents including electronic newsletter for registrants, annual report and other internal and external facing publications as needed.
- Address complex issues, leverage strategic insights gleaned from within the organization, and develops innovative and original communications solutions to support the College and its objectives.
- Ideates, develops, implements and evaluates communication strategies and projects for multiple audiences, including internal audiences, registrants, the public, and other stakeholders.
- Serves as key advisor, strategist, and representative for the Communications involvement and perspective on a variety of issues within a variety of departments at the College.
- Proactively identifies, manages, and resolves communications challenges, developing solutions and contingency plans to minimize risk.
- Contributes to the monitoring and implementation of communications plans and ensures that overall communications are consistent, clear and in line with the College's brand and strategic objectives.
- Supports and project manages the execution of external and internal communications tactics in alignment with communications plans.
- Updates, revises and maintains web and other content to ensure usability by registrants and others.
- Provides back up support on an as needed basis to the management of social media channels.
- In consultation with College leadership and other departments within the College, initiates, implements and manages plans for communications strategies and projects that support and enhance the College’s overall goals.
- Assists leadership with issues management, developing quick responses to inquiries from the media, government and other stakeholders; creates press releases; conducts media monitoring and develops key messages.
- Collaborates with other health professions regulators in British Columbia and across the country to enhance regulatory outcomes and align processes.
- Represents the College through public initiatives such as events, meetings, open houses and through

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