Events Co-ordinator

2 weeks ago

Kelowna, Canada Kelowna Chamber of Commerce Full time

**EVENTS COORDINATOR**

**Reports to**:Member Services Manager

**Full Time**:Monday to Friday; 7hrs. per day

**JOB SUMMARY**:Under the direction of the Member Services Manager, the _**Events Coordinator**_’s daily activities are essential to driving member retention and attraction through the delivery of valued high-quality events, programs, and services. As one of the primary points of contact for our members, the role is responsible for addressing any questions members may have, coordinating Chamber programs and events, and maintaining the Chamber’s member database (CRM).

The role and responsibilities include, but are not restricted to, the following:

- Coordinate Chamber events and programs ensuring workplans are developed and implemented.
- Coordinate member events including new member receptions, ribbon cutting events, etc.
- Assist the Member Services Manager with coordinating the Ambassador Program (volunteers).
- Coordinate the on-boarding of new members in alignment with the Chamber’s membership retention plan including the prep and distribution of new member welcome bags.
- Collaborate with sales team to ensure fulfillment of event sponsor deliverables.
- Work with cross-functional teams to further the strategic objectives of the Chamber.
- Continually explore ways to be more efficient, effective, and creative.
- Working with the Communications Manager to market/promote events.
- Overall coordination of our events such as Speaker Series, Commerce connex etc.
- Other related duties as assigned by the Member Services Manager

**Experience, Requirements, and Qualifications**
- Experience in planning and coordination of events required.
- Maintenance of a high standard in customer-service, communication, professionalism, organization, detail-orientation, and privacy/confidentiality practices are a requirement.
- Experience with various software and high comfort level working with CRMs (Customer Relationship Management system) required.
- Professional and effective written and oral communication skills required.
- Excellent collaboration, teamwork, interpersonal and relationship building skills required.
- Proficiency in Microsoft Office Suite required.
- Higher level of creativity and innovation an asset.
- Previous experience working in a small but busy team an asset.
- Previous experience in marketing and social media an asset.
- Formal education in administration or event planning/management is an asset.
- Understand and exemplify the Chamber’s core values of Trust, Passion, Shared Ownership, Continual Improvement, and Positive Work Environment.

**Job Specifics**
- This role is currently Full Time: 5 days per week; 7 hours per day; 1 hour lunch break.
- Attendance at Chamber events outside of regular work hours will be required and, in these circumstances, work time will be adjusted to avoid overtime.
- Due to the nature of this position, the role primarily requires work to be done from the Kelowna Chamber Office as well as off-site in the community.
- All technical equipment is provided enabling work to be conducted at the office or elsewhere if needed.

**Benefits of Joining Our Team**
- Access to a comprehensive extended health care benefit plan.
- Opportunity to participate in joint RRSP program.
- A flexible work environment that includes an evolved work from home policy.
- Team building is continual but includes at least two staff celebration/outings each year that are organized at the Chamber’s expense to celebrate the team and its accomplishments.
- Be part of a provincial and national network where career and professional growth is endless.
- Regular training, coaching, and mentorship on industry best practices and personal skill development is entrenched in annual workplans.

This position will remain open until filled by the most qualified applicant. We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.

**Salary**: $43,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- How many events have you coordinated?

Work Location: Hybrid remote in Kelowna, BC V1Y 6C9

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