Account Manager, Supply Chain Sales

2 weeks ago


London, Canada Canadian National Railway Full time

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

Canadian National (CN) is seeking an accomplished Account Manager to identify and pursue opportunities with both new and existing customers to sell Consumer Products. A large part of selling at CN is asking customers the right questions in order to understand their transportation needs and match these to CN’s service delivery capabilities. Dynamic and creative, you demonstrate active listening skills, enabling you to effectively carry out the role of Account Manager. To achieve success, the incumbent will need to stay abreast of competitive developments in your customers’ markets and pursue opportunities for growth.

**Main Responsibilities**
- Manage all commercial aspects of a portfolio of several key customers
- Develop account growth strategies for customers and maintain existing relationships
- Deliver yearly revenue and price targets as set out by the company
- Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield/asset utilization
- Cross-sell the full suite of CN transportation services
- Proactively address any potential service issues with operations personnel
- Develop a reliable monthly revenue and volume forecast
- Contract renewals and regular negotiations

**Working Conditions**
- Travel within North America

**Requirements**:
**Experience**

Sales or marketing experience in transportation and logistics services
- Minimum 5 years of sales or marketing experience, preferably gained in transportation and logistics services
- Major contract negotiations experience

**Education/Certification/Designation**
- Bachelor's or Master's degree in Commerce, Marketing, Finance or Business Administration, or possess an equivalent designation

**Competencies**
- Instill a customer centric mindset: identify needs and opportunities and develop relationships
- Collaborate with others: embrace a ONE TEAM mindset and build networks
- Communicate and present effectively
- Time management: know how to effectively multi-task
- Demonstrate business acumen
- Ability to think strategically and look at the overall picture linking in all aspects of the business.

**Technical Skills/Knowledge**
- Understanding of rail or other transportation services

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.



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