Front House Member

4 months ago

Montréal QC, Canada Patty Slaps Full time

Hey burger lovers and creative minds Patty Slaps is not just any burger joint; it's a place where food meets art, technology, and community, creating a vibrant atmosphere that's just as dynamic as your creative spirit. We're on the hunt for a **Front House Member (Wrapper/Cashier)**, but not just any. Our commitment is to offer not only delicious food but also an **engaging atmosphere** where every guest feels special. We're on the lookout for passionate team members who are excited to contribute to our dynamic and friendly team. We're looking for someone who can blend the art of hospitality with their artistic flair, making **every customer's visit not just a meal, but an experience**.

As a **Front House Member** at Patty Slaps, your role is crucial in shaping our guests' experiences. You'll be the go-to person for a warm welcome, efficient order processing, and ensuring that every burger is wrapped to perfection. Your role is pivotal in providing exceptional service and ensuring that every aspect of the customer's interaction is delightful.

**Key Responsibilities**:

- **Customer Interaction**: Be the friendly face that greets and serves our guests, ensuring they feel welcomed and valued.
- **Order Processing**: Efficiently take and process orders, handle payments with precision, and maintain an organized front counter.
- **Food Wrapping**: Skillfully wrap burgers and other menu items, ensuring they are presented beautifully and maintaining the highest quality standards.
- **Cleanliness and Organization**: Keep the front-of-house area clean and inviting, contributing to a pleasant dining environment for our guests.
- **Team Collaboration**: Work closely with kitchen and service staff to ensure seamless service, sharing insights and feedback to enhance operational efficiency.
- **Inventory Management**: Assist in managing front-house supplies, ensuring that all necessary materials are stocked and organized.

**What We're Looking For**:

- A passion for **customer service** and a genuine desire to make guests' dining experiences memorable.
- Excellent **communication skills** and a **friendly**, **approachable** personality.
- The ability to multitask effectively in a **fast-paced environment**.
- A team player who is willing to jump in and assist where needed, from wrapping burgers to handling cash.
- **Flexibility** to work various shifts, including morning/opening, night/closing and weekends.
- Previous experience in a **fast-casual** or quick-service restaurant is an asset but not required.
- Fluent in **English** and **French** (**both required**) to communicate effectively and creatively with a diverse clientele.
------
- Salut les amis amateurs de burgers Patty Slaps n'est pas un simple restaurant de burgers ; c'est un endroit où la nourriture rencontre l'art, la technologie et la communauté, créant une atmosphère vibrante aussi dynamique que votre esprit créatif. Nous sommes à la recherche d'un **Membre de l'équipe en salle (Emballeur/Caissier)**, mais pas n'importe lequel. Notre engagement est d'offrir non seulement une nourriture délicieuse, mais aussi une atmosphère engageante où chaque client se sent spécial. Nous recherchons des membres d'équipe passionnés, excités de contribuer à notre équipe dynamique et amicale. Nous recherchons quelqu'un capable de mélanger l'art de l'hospitalité avec son flair artistique, rendant **chaque visite du client non seulement un repas, mais une expérience.**

Ce rôle est crucial dans la formation de l'expérience de nos invités. Vous serez la personne vers qui se tourner pour un accueil chaleureux, un traitement efficace des commandes et vous assurerez que chaque burger est emballé à la perfection. Votre rôle est essentiel pour fournir un service exceptionnel et garantir que chaque aspect de l'interaction avec le client est délicieux.

**Responsabilités clés**:

- **Interaction avec les clients** : Être le visage amical qui accueille et sert nos invités, s'assurant qu'ils se sentent accueillis et valorisés.
- **Traitement des commandes** : Prendre et traiter les commandes efficacement, gérer les paiements avec précision et maintenir un comptoir avant organisé.
- **Emballage des aliments** : Emballer habilement les burgers et autres éléments du menu, s'assurant qu'ils sont présentés de manière attrayante et en maintenant les normes de qualité les plus élevées.
- **Propreté et organisation** : Garder la zone avant de la maison propre et accueillante, contribuant à un environnement de restauration agréable pour nos invités.
- **Collaboration d'équipe** : Travailler en étroite collaboration avec le personnel de cuisine et de service pour assurer un service sans faille, partageant des idées et des retours pour améliorer l'efficacité opérationnelle.
- **Gestion des stocks** : Aider à gérer les fournitures de la maison avant, en s'assurant que tous les matériaux nécessaires sont stockés et organisés.

**Ce qu

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