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Community Worker

4 months ago

Niagara, Canada Niagara Region Full time

**Division**:
Seniors Community Programs

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**JOB SUMMARY**:
**QUALIFICATIONS**:
**EDUCATION**:

- College Diploma in Social Services/Gerontology, or an equivalent combination of education, training and experience
- Post Diploma Certificate in Geriatric Mental Health or Dementia or equivalent
- University Degree in related discipline (Gerontology, Psychology, Sociology or Health Sciences) considered an asset

KNOWLEDGE/EXPERIENCE
- Over three years of experience in the field of community outreach services (preferred) or applied behavioural sciences, with emphasis on working with senior citizens and specifically service coordination for individuals with disabling conditions (mental health, dementia, chronic disease management)
- Demonstrated work experience in a multi-agency, integrated work environment
- Knowledge of community support services for seniors
- Knowledge of family dynamics techniques for working with a diverse groups of individuals
- Demonstrated work experience in the use of electronic client record management systems for data requirements and related client service planning and outcomes documentation

SKILLS
- Excellent communication, analytical, problem solving, and time management skills
- Excellent demonstrated team building skills in support of common outcome measures
- Excellent documentation skills and attention to detail
- Proficiency in a second language will be considered an asset
- Knowledge/experience in administering and completing assessments using “standardized assessment tools” (such as interRAI CHA, PIECES, MoCA, Safe Talk).
- Demonstrated ability to build awareness of service supports available to seniors
- Demonstrated ability to work collaboratively to achieve program requirements and outcomes

SPECIAL CONDITIONS
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check including Vulnerable Sector Query and submit a Canadian Police Clearance Certificate
- Able to travel to various locations across the Niagara Region and may be based in remote offices including: Niagara Regional Housing sites, alternate Niagara Region office sites and other locations as required for portfolio assignments
- _

RESPONSIBILITIES
- Receive and respond to inquiries from internal, external, and general public stakeholders regarding seniors in need of support and coordinate the service needs of an assigned case load; inclusive of: allegations of elder abuse, vulnerable, at-risk, and isolated seniors who may present with underlying dementia, mental health, and/or physical deficits. All work is conducted within departmental policies and best practice guidelines.
- Conduct Home visits independently, jointly, and/or in collaboration with other agencies/professionals to inform the assessment process related to environmental and health influences.
- Complete assessments using a variety of standardized tools (interRAI CHA, PIECES, MoCA, SAFE TALK) to examine both psychosocial and functional ability. Assessment results are discussed with the client, imminent risk situations prioritized (evictions, abuse, addictions, risk environment) and with consent a goal-oriented plan of service is developed and implemented.
- Consult with client and /or care partner to develop an individualized service plan outli