Community Service Worker

2 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
SAEO

**Temporary Duration**:
Approximate Duration: 12 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
Support Team members in achieving team/division objectives through the provision and collection of information, such as assisting with verification of eligibility of new applicants and ongoing participants when the Casemanager unavailable to complete the scheduled interview. Provide other administrative supports to all program/staff.

**QUALIFICATIONS**:
**EDUCATION**:

- Completion of 2 year Community College Social Services Worker diploma program

**KNOWLEDGE/EXPERIENCE**:

- Over 2 years of experience in social services environment providing customer service to clients and administrative support to staff

**SKILLS**:

- Must possess excellent interpersonal, communication (oral and written), analytical, problem solving, and time management skills.
- Must possess strong keyboarding skills, excellent spelling and grammar
- Knowledge and understanding of local community resources an asset
- Strong conflict resolution skills
- Diversity and sensitivity training, an asset

**SPECIAL CONDITIONS**:

- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department

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