Career Development Instructor

2 weeks ago


New Westminster, Canada WALES YOUNG INSTITUTE Full time

Career Development Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you.

**Responsibilities and Duties**:

- Develop digital and print educational material (e.g. videos and manuals)
- Organize classroom-style seminars about product features and sales techniques
- Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
- Coordinate mentorship programs for new customer service representatives
- Assess the impact of each educational course on staff performance and client satisfaction
- Maintain updated records of training curricula and material

**Qualifications and Skills**:

- Experience with teaching multicultural students/or underpreparedstudents
- Experience in distance delivery and other instructional methods
- Understand and commit to the community college mission
- Strong interpersonal skills
- Ability to work with minimum supervision
- Demonstrate creativity, innovation, and networking
- Professional appearance and manner at all times
- A friendly, outgoing, and compassionate nature
- Strong organizational skills
- A team player

**Required Education and Experiences**:
**Requirement to apply**:

- Provide link to your linkedIn profile
- Able to teach on Monday / Tuesday (4 hours class).

**Job Type**: Seasonal
Contract length: 4 months

**Salary**: $23.00-$26.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- New Westminster, BC V3M 6B9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- teaching: 1 year (preferred)

Work Location: Hybrid remote in New Westminster, BC V3M 6B9

Expected start date: 2024-01-02


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