Scale Operator/ Office Administrator

3 weeks ago


Gravenhurst, Canada Thompson's Iron & Metal Full time

**Thompson’s Iron & Metal**

**Scale Operator/ Office Administrator**

Gravenhurst, ON

**Job details**
- Permanent, Full Time (44 hours/ week)
- Pay $18/hr, with annual raise dependent on performance review

**About us**

Thompson’s Iron and Metal is a new and fast-growing scrap metal processor in Gravenhurst, Ontario, Canada. Situated just moments away from Highway 11 and the Beiers Landfill Site, our company specializes in procuring, evaluating, handling and refining ferrous and non-ferrous scrap metals. Our clientele includes waste management corporations, demolition contractors and individual contributors.

With over 20 years of experience in the scrap industry, Thompson’s Iron & Metal is the next generation of the scrap yard’s success story. Since its incubation, the company has undergone remarkable growth, establishing itself as a prominent force in the industry. With the goal of continuous growth and success, we are currently seeking an ambitious and dedicated Scale Attendant/ Office Administrator. If you thrive on organization and are motivated by having a key role in organizational success, this is the opportunity for you

As a key member of our growing team, our Scale Attendant/ Office Administrator is responsible for operating the scale to weigh incoming and outgoing vehicles for delivery of scrap materials and utilizing our CRM software for inventory tracking, customer payment and daily reporting. This position will deal with customers on a daily basis - with customer service and multitasking skills as a key asset.

**Key Accountabilities**:

- Friendly greeting of customers and directing them to where they need to go and answering questions with professionalism.
- Record weights and other supporting documentation in software and back-up log. This includes accurate recording of multi-type material loads, re-pricing as directed by Buyer (Owner or designated staff), printing and distributing scale tickets as required.
- Maintain daily records of all purchases and sales transactions
- Process scale payments including pay adjustments; contact the Buyer to discuss contracts details and any changes
- Issue cash payments for customers
- Must be able to manage difficult customer situations effectively and professionally.
- Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
- Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
- Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to workplace standards.
- Daily cash reconciliation; review ticket purchases and complete daily cash count

**Qualifications**
- Intermediate level computer skills, including MS Office, with ability to learn new software.
- Excellent communication and organizational skills
- Ability to be proactive, take initiative and possess a “can-do” attitude
- Ability to analyze, develop, establish, and maintain efficient workflow processes.
- Have the ability to accurately multitask at a fast pace, professional manner.
- Ability to communicate effectively when dealing with customers, and colleagues.
- High School Diploma or GED.

**Working Conditions**
- Year-round, permanent position in a temperature controlled office, with less than 5% of time required to be outdoors, if applicable.
- Hours of operations are M-F, 8AM-5PM and Sat, 8AM-12PM.

**Benefits**
- Competitive salary, with annual step progression based on performance.
- Quarterly monetary incentive, based on attendance and safe operations of job duties.
- Vacation pay-out with each pay cycle.

**Job Types**: Full-time, Permanent

**Salary**: $18.00 per hour

Expected hours: 44 per week

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Ability to Commute:

- Gravenhurst, ON P1P 0B9 (required)

Work Location: In person



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