Current jobs related to Ymca Full Time Membership Services Representative - Sydney - YMCA of Cape Breton

  • Executive Director

    4 weeks ago

    Sydney, Canada YMCA of Cape Breton Full time

    Executive Director, Employment Services Division Reports to: Chief Executive Officer, YMCA of Cape Breton Position Status: Full-Time, Permanent Office Location: Sydney The YMCA of Cape Breton is looking for a driven leader with a strong commitment to performance excellence to join our team as Executive Director of the Employment Services/Nova Scotia Works...

  • Executive Director, Employment Services Division

    1 month ago

    Sydney, Canada YMCA of Cape Breton Full time

    Title: Executive Director, Employment Services Division Reports to: Chief Executive Officer, YMCA of Cape Breton Position Status: Full-Time, Permanent Salary Range: Range of $71,000 to $88,000 per year Start Date: September 2024 Office Location: Sydney The YMCA of Cape Breton is looking for a driven leader with a strong commitment to performance excellence...

  • Executive Director, Employment Services Division

    1 month ago

    Sydney, Canada YMCA of Cape Breton Full time

    Title: Executive Director, Employment Services Division Reports to: Chief Executive Officer, YMCA of Cape Breton Position Status: Full-Time, Permanent Salary Range: Range of $71,000 to $88,000 per year Start Date: September 2024 Office Location: Sydney The YMCA of Cape Breton is looking for a driven leader with a strong commitment to performance excellence...

  • Payroll Administrator- Term Position

    3 months ago

    Sydney, Canada YMCA of Cape Breton Full time

    **Title**: Payroll Administrator **Reports to**:Director of Finance **Position Status**: 6 Month Term - Flexible PT/ FT (25-40 hours per week) **Salary**: $39,000 - $42,000 **Start Date**: Immediate **Office Location**: 399 Charlotte Street, Sydney, NS We are seeking a confident, driven and passionate professional to join our Finance and HR Teams to...

  • CUSTOMER SERVICE REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while...

  • CUSTOMER SERVICE REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle...

  • Sydney Customer Service Representative

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues,...

  • Customer Service Representative

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with...

  • Sales Representative

    4 months ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW SALES REPRESENTATIVE (FULL-TIME) We are hiring full-time sales representatives who are positive, persuasive, and have the drive to succeed. In this role, you will make outbound calls to acquire new customers and upsell existing ones using needs-based selling strategies - listening, probing, educating - determine the customer's...

  • Sydney Financial Services Representative

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We are seeking qualified professionals who will work to ensure our organization is providing world class service to our members, employees, and our...

  • Sydney Telesales Representative

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW TELESALES REPRESENTATIVE (FULL-TIME) We are looking for telesales representatives to support outbound sales programs for commercial clients. In this role, you will make outbound calls to new prospects and current customers, sell new products, upsell existing ones, and provide customer information on client products and...

  • TECHNICAL SUPPORT REPRESENTATIVE

    1 month ago

    Sydney, Canada Mass Markets Full time

    TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)Position OverviewTECHNICAL SUPPORT REPRESENTATIVE SUPPORTING COMMERCIAL CLIENTSAs a Technical Support Representative you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service and upsell customers on...

  • TECHNICAL SUPPORT REPRESENTATIVE

    1 month ago

    Sydney, Canada Mass Markets Full time

    TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)Position OverviewTECHNICAL SUPPORT REPRESENTATIVE SUPPORTING COMMERCIAL CLIENTSAs a Technical Support Representative you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service and upsell customers on...

  • CALL CENTER REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries,...

  • TELEPHONE SALES REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries,...

  • TECHNICAL SUPPORT REPRESENTATIVE

    1 month ago

    Sydney, Canada MCI Full time

    Sydney, NS JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + BonusBenefits & PerksLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-LevelPosition Overview...

  • TECHNICAL SUPPORT REPRESENTATIVE

    1 month ago

    Sydney, Canada MCI Full time

    Sydney, NS JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + BonusBenefits & PerksLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-LevelPosition Overview...

  • CALL CENTER REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Call Center Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound...

  • TECHNICAL SUPPORT REPRESENTATIVE

    4 months ago

    Sydney, Canada MCI, LC Full time

    POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE SUPPORTING COMMERICAL CLIENTS As a Technical Support Representative you will handle blended inbound phone interactions with residential and business customers. You will provide troubleshoot account issues, provide general customer service and upsell customers on products and services when...

  • TELEPHONE SALES REPRESENTATIVE

    4 months ago

    Sydney, Canada Mass Markets Full time

    POSITION OVERVIEW TELEPHONE SALES REPRESENTATIVE Looking for opportunities to work for a rapidly growing company? We are looking for sales representative to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, set appointments, and make sales via outbound...

Ymca Full Time Membership Services Representative

4 months ago

Sydney, Canada YMCA of Cape Breton Full time

**About us**

YMCA of Cape Breton

If you are an energetic, multi-tasker who loves people working in a fast paced environment and thrives in a dynamic work environment; this is the job for you The YMCA Membership Sales and Customer Service team provides exemplary service to the community. As a member of the team, you will demonstrate the benefits of belonging to the YMCA through excellent communication skills and your dynamic personality. Using your intermediary computer skills, you will also maintain excellent member details and maintain team spirit through your integrity and willingness to take initiative.

We offer:
*Participation in Comprehensive Group Benefits and Pension Program

*Individual & Family YMCA Membership

*Strong Work Life Balance Programs (i.e. Paid Personal and Vacation Days)

*Discounted Childcare and Camp Rates

**Responsibilities**:

- Provide a positive, friendly and understanding approach to membership sales.
- Provide YMCA Serving All Members standards and demonstrate mission, values and commitment to excellent service.
- Genuinely enjoy working with the public.
- Genuinely enjoys the Fitness atmosphere and has a fitness background.
- To provide clear communication among members and all levels of staff.

**Duties**:

- Reception duties including: answering phone, greeting members and participants
- Work with ActiveNet software for membership sales and program registration including, the handling of cash and credit card transactions, reconciling daily cash
- Ensure staff member’s success and member retention using our SAM Standards to delivery service excellence
- Discuss overdue accounts with members and collect fees
- All aspects of membership sales renewal and retention
- Handle complaints and concerns in a professional courteous manner
- Thorough understanding of current programs and promotions and the ability to communicate effectively
- Provide facility tours
- Complete accident/incident reports; assist with emergency situations
- Handling booking request for Wellness Center Staff and Financial Assistance Appointments
- General tidying, filing and housekeeping duties of the membership area
- Prepare membership cards and assign access codes for Members Plus Locker
- Assist in community and facility events that furthers the Y’s mission, vision and targets

**Competencies**:
**Communication**:Communicates in a thorough, clear, and timely manner and supports information sharing and goal achievement across the Association.

**Flexibility and Adaptability**_**:_Able to work quickly and efficiently despite uncertainly, adjusts to customers needs, responds to unforeseen opportunities and issues with confidence, integrates new information as it becomes available

**Relationship** **Building** **and Collaboration**:Builds positive interaction both internally and externally to achieve work related goals.

**Personality**: determined, genuine, welcoming, hopeful, team player, nurturing and fun.

**Qualifications/Experience**:

- Customer service and sales experience.
- Intermediate computer skills
- Excellent communication skills

The YMCA of Cape Breton is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation durning the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

**Job Types**: Full-time, Permanent

**Salary**: $16.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Application question(s):

- Do you thrive in a fast pace environment?
- Do you have current first aid and AED training?

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2023-05-19