Patient Experience Coordinator

3 weeks ago


Squamish, Canada Sea to Sky Sports Physiotherapy Full time

**Job Posting - Sea to Sky Sports Physio**

**Role - Patience Experience Coordinator**

**About**:
Sea to Sky Sports Physio clinic is a sports-focused group of Physiotherapists, Chiropractors, Kinesiologists, Occupational Therapists, Registered Dietitians, and Footcare Nurses. We are committed to providing high-quality, sport-specific personalized care, to help our clients achieve optimal health and wellness. Our dedicated team of professionals is passionate about making a positive impact on the lives of our community members.

**Position Overview**:
Responsibilities include:
**Patient Reception**:

- Greet and welcome patients in a friendly and professional manner.
- Manage check-in and check-out procedures efficiently.
- Ensure accurate patient information is collected and updated in the system.
- Ensure the clinic is organized, clean, and unobstructed

**Appointment Scheduling**:

- Coordinate and schedule patient appointments using the clinic management software.
- Manage appointment cancellations and rescheduling as needed.
- Communicate appointment details and reminders to patients.

**Communication**:

- Address patient inquiries regarding services, appointments, and general information.
- Liaise with physiotherapists to relay important patient-related information.

**Administrative Support**:

- Assist with administrative tasks, including filing, data entry, and maintaining organized patient records.
- Collaborate with the billing department to ensure accurate patient invoices and insurance claims processing.
- Therapist support for providing rehabilitation services and communicating the client's needs booking, billing, and customer service

**Patient Relations**:

- Foster positive relationships with patients by providing exceptional customer service.
- Gather patient feedback and communicate any areas for improvement to the management team.

**Qualifications**:

- Previous experience in a customer service or front desk role, preferably in a healthcare or clinical setting.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Proficiency in using office software and clinic management systems.
- Ability to multitask and handle a fast-paced environment.
- Empathy and a genuine interest in ensuring a positive patient experience.

**Hours of Work**:
We are looking for a part-time employee 4 to 5 days a week from Noon to 6 pm.

**Salary**: $19.00 - $22.00

Expected hours: 24 - 30

**Job Type**: Part-time

**Salary**: $19.00-$22.00 per hour

Expected hours: 24 - 30 per week

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Ability to Commute:

- Squamish, BC V8B 0P1 (required)

Ability to Relocate:

- Squamish, BC V8B 0P1: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-06



  • Squamish, Canada VentureWeb Full time

    **Job Title: Patient Experience Manager - Sea to Sky Physio** Location: Squamish, British Columbia, Canada **About**: Sea to Sky Sports Physio clinic is a sports-focused group of Physiotherapists, Chiropractors, Kinesiologists, Registered Dietitians, Certified Yoga Therapists and Footcare Nurses. We are committed to providing high-quality, sport specific...


  • Squamish, Canada Canadian Outback Rafting Co Full time

    Canadian Outback Rafting Company (Squamish, BC) has been operating adventures in the Sea to Sky Region since 1992. We are looking for motivated, energetic and outgoing Reservations Coordinators for the 2023 season. Our team has fun at work and outside of work, regular staff BBQs and volleyball nights, tours (bungee, flightseeing, ziplining) with other...


  • Squamish, Canada Terra Nova Medical Clinic Full time

    Terra Nova Medical Clinic is seeking a Medical Office Assistant (MOA) to join our new, state-of-the-art clinic situated in the beautiful Garibaldi Highlands. Our clinic, soon to open next door to a brand-new pharmacy, is part of a larger network of Terra Nova clinics, with a robust team of over 14 MOAs situated mostly in the Lower Mainland. This is an...


  • Squamish, Canada Terra Nova Medical Clinic Full time

    Terra Nova Medical Clinic is seeking a Medical Office Assistant (MOA) to join our new, state-of-the-art clinic situated in the beautiful Garibaldi Highlands. Our clinic is part of a larger network of Terra Nova clinics, with a robust team of over 14 MOAs situated mostly in the Lower Mainland. This is an exciting opportunity to be part of a healthcare team...


  • Squamish, Canada Terra Nova Medical Clinic Full time

    Terra Nova Medical Clinic is seeking a Medical Office Assistant (MOA) to join our new, state-of-the-art clinic situated in the beautiful Garibaldi Highlands. Our clinic is part of a larger network of Terra Nova clinics, with a robust team of over 14 MOAs situated mostly in the Lower Mainland. This is an exciting opportunity to be part of a healthcare team...

  • Project Coordinator

    1 month ago


    Squamish, Canada Precision DKI Full time

    We are a full-service Restoration company located in Squamish that is looking for a detail-oriented individual to join our staff as a Project Coordinator/ Administrative Assistant. Experience in the Restoration and/or construction industry is an asset but not a requirement. The ability to work hard, multi-task and learn quickly with a great attitude is...

  • Project Coordinator

    7 days ago


    Squamish, Canada Precision DKI Full time

    We are looking for an individual to join our team as a **Project Coordinator** at our Squamish, BC location. If you have the ability to work hard, multitask and learn quickly with a positive attitude, then we want to meet you. The ability to work hard, multi-task and learn quickly with a great attitude is vital. We offer an attractive compensation package...


  • Squamish, Canada EightSix Network Inc Full time

    Location: Remote - must reside in CanadaAre you an educator with a passion for leveraging technology to enhance teaching and learning? At Pink Cat Studio, we are looking for an Educational Customer Experience Manager to help us drive innovation and support our users effectively. This role is perfect for educators looking to extend their impact beyond the...


  • Squamish, Canada EightSix Network Inc Full time

    Location: Remote - must reside in CanadaAre you an educator with a passion for leveraging technology to enhance teaching and learning? At Pink Cat Studio, we are looking for an Educational Customer Experience Manager to help us drive innovation and support our users effectively. This role is perfect for educators looking to extend their impact beyond the...


  • Squamish, Canada EightSix Network Inc Full time

    Location: Remote - must reside in CanadaAre you an educator with a passion for leveraging technology to enhance teaching and learning? At Pink Cat Studio, we are looking for an Educational Customer Experience Manager to help us drive innovation and support our users effectively. This role is perfect for educators looking to extend their impact beyond the...


  • Squamish, Canada EightSix Network Inc Full time

    Location: Remote - must reside in CanadaAre you an educator with a passion for leveraging technology to enhance teaching and learning? At Pink Cat Studio, we are looking for an Educational Customer Experience Manager to help us drive innovation and support our users effectively. This role is perfect for educators looking to extend their impact beyond the...


  • Squamish, Canada Cheakamus Centre Full time

    **WEDDING AND EVENT COORDINATOR** **OVERVIEW** Cheakamus Centre’s mission is to provide exceptional environmental and Indigenous cultural learning experiences on its 165-ha ecological preserve located in Brackendale. The sales and events team hosts events year-round with facility rental proceeds directly supporting Cheakamus Centre’s conservation...


  • Squamish, Canada Woodfibre LNG Limited Full time

    **Project** The **Woodfibre LNG** Project is located approximately 7 km west-southwest of Squamish, British Columbia. It involves the construction and operation of a liquefied natural gas (LNG) export facility on the previous Woodfibre pulp mill site, which would have a storage capacity of 250,000 m3 and would produce approximately 2.1 million tons per year...

  • Finance Coordinator

    7 days ago


    Squamish, Canada District of Squamish Full time

    **External Job Posting** **Position**:Finance Coordinator** **Status**: Regular Part-Time **Work Area**: Finance **Posting Date**: March 21, 2023 **Closing Date**: Until position filled **GENERAL SUMMARY** Under the general supervision and direction of the Director of Financial Operations or designate, the Finance Coordinator is responsible for...

  • Childcare Coordinator

    1 month ago


    Squamish, Canada Sea to Sky Community Services Full time

    **Location**:Squamish **Nature of position**:Permanent, Full-Time **Hours of Work**:35 hrs/wk, Mon-Fri; 9:30am - **Compensation**:$32.79 5:30pm, hours are flexible for a 7-hour **Position posted on**:July 10, 2023 workday. **Start date**:August 28, 2023 **ABOUT SSCS**: Founded in 1978, Sea to Sky Community Services (SSCS) is one of BC’s most respected...


  • Squamish, Canada Nomadic Mgmt Full time

    Nomadic Management is a boutique Consulting Firm based in Squamish, B.C. with a small but well-established client base. We pride ourselves on delivering exceptional projects while maintaining a commitment to safety, quality, and client satisfaction. With a strong focus on teamwork and innovation, we continue to expand our operations and seek a motivated and...


  • Squamish, Canada MSP Hire, Inc. Full time

    Ready for a career instead of just another job? MSP Hire is a business consultancy specializing in IT services firms. Our clients depend on us to help make their lives better and we are looking for someone to join our team. You will be exposed to all facets of the the IT consulting business from the ground up. This will include our vScreening process,...

  • Clinical Assistant

    7 days ago


    Squamish, Canada Clinical Sleep Solutions Full time

    Clinical Sleep Solutions is a privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Vancouver. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their...


  • Squamish, Canada Elaho Medical Clinic Full time

    About the Role, Benefits & Perks: - Full-time, Monday to Friday 10am to 6pm with some flexibility. - Wage starting at $22 to $24 plus per hour depending on previous experience. - Extended health plan available after 3 months. - Training allowance can be further discussed and encouraged (ie: MOA training). - Fun and healthy work environment that encourages...


  • Squamish, Canada Vancouver Coastal Health Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingHospital/medical facility or clinicTasksMonitor established respiratory therapy and intravenous therapyProvide nursing services, within defined scope of practice, to patients based on patient assessment and care...