Managing Director, IT Systems and Delivery

2 weeks ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
Reporting to the Senior Vice-President (SVP) and the Chief Information Officer (CIO), the Managing Director, IT Systems and Delivery, will play a pivotal role at Porter. They are set to lead the company's ambitious IT transformation journey. As one of the primary champions of this initiative, the Managing Director, IT Systems and Delivery, will oversee key parts of the transformation. They are directly responsible for initiatives such as the Enterprise Data Program, the launch of an innovation practice, and the establishment of a QA Automation Center of Excellence. Their duties also include driving a cultural shift within the IT department. They will embody and advocate for change, agility, innovation, and a data-driven approach.

The broad responsibilities of the Managing Director, IT Systems and Delivery, also involve ensuring the successful execution of strategic transformation pillars. They will inspire and prepare the IT team for future technological landscapes. This role requires maintaining a strong partnership with Porter's leadership to ensure these efforts align with the company's wider strategic objectives.

This leadership position demands more than traditional management skills. It calls for a dynamic approach to reshape the IT team's culture. The Managing Director, IT Systems and Delivery, will lead by example, welcoming change and fostering an innovative environment. They will support a culture of continuous learning and development at all team levels.

The success of the Managing Director, IT Systems and Delivery, hinges on their leadership effectiveness in driving Porter’s IT transformation. Key performance indicators include advancing the Enterprise Data Program, project delivery success rate and establishing an innovation practice and a QA Automation Center of Excellence. Additional measures include operational efficiency improvements, effective use of third-party vendors, stronger client relationships, and notable advances in cultural change and talent development within the IT department.

Duties & Responsibilities:

- **Lead IT Transformation Initiatives**: Spearhead Porter's IT transformation, aligning with strategic pillars to modernize the IT landscape and meet business objectives.
- ** Innovate and Adapt in Leadership**: Guide the IT department’s transformation with a keen focus on resilience and adaptability, setting a standard for leadership that thrives on change and uncertainty.
- ** Maintain a Transformation Scorecard**: Develop and oversee a comprehensive scorecard to track and report on the progress of Porter’s IT transformation.
- **Optimize Project Delivery Methodologies**: Collaborate with the Director, Development and Delivery to embed Lean, Agile and Design Thinking principles, enhancing project efficiency, delivery quality, and stakeholder satisfaction.
- ** Collaboration and Integration**: Promote collaboration across IT disciplines and Solutions Delivery functions— Program Management, Architecture, Infrastructure, Cybersecurity, Data, Development and Delivery, and Innovation teams—to ensure cohesive and integrated efforts toward achieving transformation goals.
- ** Strategically Integrate Third-Party Vendors**: Assume a pivotal role in integrating selected third-party vendors into Porter's IT strategy, positioning these collaborations as catalysts for transformation beyond conventional support functions to achieve transformative goals and operational efficiencies.
- ** Advance the Enterprise Data Program**: Drive the expansion of the Enterprise Data Program, using data analytics and AI to enable actionable insights and a data-driven culture.
- ** Establish an Innovation Practice**: Create an incubation and experimentation practice to explore and scale new technologies, leveraging third-party partnerships for innovation.
- ** Champion Agile Transformation**: Advocate for and support the integration of Agile methodologies, promoting a culture of flexibility, continuous learning, and adaptation.
- ** Cultivate a Learning Culture and Communities of Practice**: Encourage continuous learning and the development of communities of practice, fostering an environment where knowledge sharing, and collaboration thrive.
- ** Attract Next Generation Talent Through Academic Partnerships**: Establish partnerships with universities and academic institutions, creating pathways for young talent to join and enrich the IT department.
- ** Reinforce Inclusion in Transformation**: Anchor our commitment to equity, diversity, and inclusion within the heart of Porter's IT transformation journey by actively weaving diverse perspectives into our strategy and execution.
- ** Ensure Quality and Compliance in Delivery**: Oversee the implementation of QA automation and standards to ensure high-quality project delivery that meets specifications and compliance requirements.
- ** Create a QA Automation Center of Excellence**: Develop a center focused on advancing QA practices an

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