Medical Receptionist

7 months ago


Burks Falls, Canada Almaguin Highlands Family Health Team (formerly Burk's Falls FHT) Full time

**Position Description**

As part of our reception team at Almaguin Highlands Family Health Team (formerly Burk's Falls Family Health Team), you will be jointly responsible for smooth operation of a busy reception desk and a positive patient service experience. This will include welcoming patients and visitors to the clinic, answering telephones, managing a variety of clerical functions all while supporting our health care providers. You play a key role in connecting our patients to the care that they need in a timely manner.

Other

**Responsibilities**:

- Register new patients
- Answer multi-line telephone system, book appointments, distribute messages
- Coordinate online booking system
- Notify patients of appointments, recalls referrals and diagnostic tests as required
- Address patient inquiries on the phone and in person
- Other duties and responsibilities as assigned

Position Requirements
- Previous reception or related administrative experience in the health field
- Graduate of a medical administration program or related office administration course preferred
- Exceptional customer service skills
- Excellent interpersonal, communication and organizational skills
- Ability to multi-task and set priorities while managing a high volume of phone calls and daily transactions
- Knowledge of medical terminology preferred
- Knowledge of and experience with EMR systems preferred
- Basic proficiency with MS Office (Word, Excel, Outlook)

**Additional Job Requirements**
- Must adhere to all AHFHT Policies and Procedures
- Must be legally entitled to work in Canada
- Criminal records check is required

The Almaguin Highlands FHT provides a competitive compensation package including benefits and HOOPP pension plan.

**How to Apply**

Pay: $42,519.00 per year

**Benefits**:

- Company pension
- Extended health care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-06-25



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