Clinic Manager

4 weeks ago

Toronto, Canada Health Bound Health Network Full time

**Business** **Profile**:
Health Bound Health Network is a network of rehabilitation clinic that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness, or age-related health conditions to live active and healthier.

**Key Responsibilities**:

- **Administrative Management**:_
- Oversee daily office operations to ensure efficiency and productivity.
- Manage and organize patient records, ensuring confidentiality and compliance with all regulations.
- Maintain office supplies and equipment, placing orders as necessary.
- **Patient Relations**:_
- Serve as a liaison between patients and healthcare providers, ensuring clear communication and a positive patient experience.
- Address and resolve patient complaints or issues, escalating to clinical staff as needed.
- Oversee patient scheduling, appointments, and follow-up care.
- **Staff Supervision**:_
- Supervise and support administrative staff, fostering a collaborative and productive work environment.
- Conduct employee training and onboarding.
- Manage staff schedules and handle any staffing issues that arise.
- **Financial Management**:_
- Assist with billing, insurance claims, and financial record-keeping.
- Develop and manage office budget, ensuring cost-effective operation.
- Develop and maintain salary or incentive structures for staff.
- **Compliance and Accreditation**:_
- Ensure all activities and operations comply with applicable laws, regulations, and standards.
- Prepare for and assist with accreditation or compliance audits.

**Qualifications**:

- Bachelor’s degree in Business Administration, Healthcare Management, or a related field preferred.
- Minimum of 3-5 years of experience in office management, preferably in a healthcare setting.
- Strong knowledge of medical terminology and healthcare regulations.
- Proficiency in office software, including MS Office and electronic health records (EHR) systems.
- Excellent organizational, multitasking, and time-management skills.
- Strong interpersonal and communication skills, with a patient-centric approach.
- Ability to handle sensitive and confidential information with discretion.
- Certified Medical Manager (CMM) or related certification is a plus.

**Job Types**: Full-time, Permanent

Pay: From $30.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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