Report Coordinator

4 weeks ago

Concord, Canada HVE Healthcare Assessments Full time

**About HVE Healthcare Assessments**

**HVE Healthcare Assessments** is an industry leading provider of Independent Medical Assessments. HVE is well known for its client-focused culture and its commitment to quality and integrity. We are unwavering in dedication to our customers and providing timely, impartial, and defensible assessments and reports.

Founded in 1994, **HVE Healthcare Assessments** is a privately held, Canadian company. We have been providing independent health services to private and public sector organizations since our inception. We remain one of the few independently owned and operated service providers within our industry.

**Job Details**

Our Report Coordinators have seen their careers grow and flourish with our mentorship program. We strive to support every team member as they reach their career goals by providing them with the tools they need to succeed and grow within our organization.

**Job Objective**:_The Report Coordinator, is responsible for supporting QA leadership with document processing, report assignment and management, and ensuring all stakeholders (assessors and insurers) are informed and updated on project status, requirements and progress._

**Essential Job Duties/Tasks**:
**Primary**
- Create and maintain tracking reports.
- Process all incoming documents (reports, invoices, consents, LAT forms) from assessors added to the QA Support Portal.
- Ensure incoming documents are uploaded to the appropriate service lines on our Management Information System (Smartsimple).
- Assign reports to resources (currently via Portal and saving to QA Folders).
- Follow up with external resources to ensure reports are submitted and customer deadlines are met.
- Communicate with customers to inform them of the status of reports.
- Administrative duties including document review and processing.
- Assist with or complete Consent Form audit when necessary**.**

**Secondary**:

- Contribute to ongoing improvements in QA process with the goal of optimizing workflow.
- Collaborate with leadership and IT on the development of required tools and subsequent testing and rollout of new technologies.
- Update applicable policies and procedures as required to align with changes in workflow.

**Education / Experience / Certificates Required**:

- University Degree required - Kinesiology Degree an asset, but not required
- Regulated Health Professional designation an asset, but not required
- Work-related/industry experience - reviewing medical assessment reports, communicating with assessors, and adjusters is an asset, but not required
- Working knowledge of the Statutory Accident Benefits Schedule (SABS) an asset, but not required

Reporting To: QA Manager

Hours: Variable, Additional hours as required

Compensation**:Hourly rate $20/hr.

Benefits after 3 months

HVE Healthcare Assessments is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). HVE Healthcare Assessments is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will work with applicants requesting accommodation at any stage of the hiring process.

**We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.**

**Salary**: Up to $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Concord, ON L4K 3Y4: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Concord, ON L4K 3Y4

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