Sdr Manager

2 weeks ago

Toronto, Canada Viral Nation Full time

Company Description

Viral Nation, the global social media technology company, recently announced the launch of VN Secure, a first-of-a-kind AI-powered solution for screening social media conduct across major platforms and all media types to help companies mitigate reputation risk and potential brand crises. Built for medium-to-large enterprises and public sector organizations, VN Secure enables marketing, communications, HR and legal teams, among others, to screen and monitor social media activity of brand advocates, sponsored influencers, executives and employees, to ensure online behavior is aligned with core values.

The meteoric rise of the social media economy, has brought with it greater demand for responsible engagement and conduct across proliferating social media platforms. Yet, because this challenge is so new for organizations, the technologies that currently exist barely scratch the surface of what's necessary to truly protect customers and brands alike.

**Our Values**:
**We Constantly Evolve**: Embracing change is both an opportunity and a necessity

**Courage**:Challenging the norm drives us forward

**Diversity**: We strive for excellence and recognize that our differences make us stronger. We respect and seek out the inclusion of differences, realizing we can learn from each other

**Resilience**: Adversity is a springboard

We are seeking an SDR Manager to join our growing team. The SDR Manager will be responsible for establishing connections with prospects while also ensuring the seamless transfer of those leads to Sales Executives. We are a rapidly growing startup with a sales and marketing team subscribing to a true end-to-end sales process. Our goal is to ensure the customer journey reflects our solutions' quality. We seek a passionate, driven professional to join our frontline sales development and lead generation team. Working in a startup requires the ability to be resourceful and inventive. At Viral Nation, all points of view are valued, and we are eagerly looking for the next collaborative mind to add to the team and drive the company forward.

**Job Description**:

- Use internal and external resources to identify customers and decision-makers to build an outbound sales pipeline.
- Schedule and run discovery calls to unlock the prospect's business challenges and collect data for CRM
- Initiate contact with potential customers through cold-calling and quality prospecting.
- Manage inbound leads and follow up on MQLs to qualify leads and set appointments for Account Executives to drive business opportunities
- Train other members of the SDR Team to identify, contact, and create qualified opportunities
- Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
- Plan for hiring and onboarding new SDR.
- Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
- Work closely with Sales and other members of the Marketing and GTM Leadership teams to improve opportunity management and qualification processes
- Work closely with cross-functional teams to identify areas of improvement for the SDR Teams
- Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline
- Accurately forecasts weekly, monthly, and quarterly attainment
- Assist with the execution of demand-generation campaigns
- Drive attendance at webinars, company events, and industry trade shows
- Build client lists and prioritize target accounts for ABM activities
- Provide feedback on marketing campaigns' success and challenges

**Qualifications**:

- Successful experience as an SDR Leader member at a rapidly growing Saas company.
- You must be an exceptional individual contributor and coach who can both work with salespeople on the front lines and also develop and execute coaching plans for the team’s continued development.
- You must be a creative, entrepreneurial demand generation manager with exceptional leadership and critical thinking skills.
- You must have a strong understanding of how to navigate a large organization to assess which accounts / projects are in need of our specific resources, as well as a strong ability to evaluate the merit of creative new tactics.
- You must be highly capable of motivating a team towards the prospect of growing an innovative, world-changing business with us
- You must have excellent written and oral communication skills. This includes being fully capable of building and maintaining a respected boardroom presence.
- You must be a world-class individual contributor and leader to thrive at Viral Nation with a passion and desire to grow your career.
- You love data and leverage date to deliver insights and drive results.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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