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Customer Service Agent

1 month ago

Kingston, Canada Elite Window Cleaning Full time

Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Tasks**:

- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Book appointments
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
**Type of experience**:

- Call centre
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Punctuality
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Dependability
- Honesty
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is your current field of study?
**Experience**:

- 1 to less than 7 months
**Financial benefits**:

- Bonus
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week