Manager of Guest Experience

1 month ago


Barrie, Canada Montanas Full time

**Job Summary**
Welcome to Canada's Home for BBQ. We’re about fresh ingredients prepared in-house, always indulging outrageously, and providing an exceptional guest experience. We’re about making every journey better and every plate a delicious one.

**What you will do in this role**:

- Be responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen
- Conduct day-to-day leadership and management of the restaurant, as directed by the General Manager
- Be accountable for financials and key Performance indicators (KPIs)
- Effectively run both dining room and kitchen operations and lead all shifts to Brand standard
- Support the team in all aspects of operating a "Benchmark Restaurant”, creating a perfect guest experience every time, while focusing on continuous associate development

**What we are looking for**:

- Minimum 2 years experience in a leadership role in the Hospitality Industry
- Superior business acumen, including an understanding of budgets and operating costs
- Ability to attract and retain excellent performers and successfully develop high performing leaders and teammates
- Excellent communication and organizational skills
- Proven entrepreneurial spirit through having presence "on the floor" and in the community
- Demonstrates drive by raising the stakes with your associates, your operation and yourself by making proactive decisions and creating a vision for growth
- Demonstrates focus through setting priorities and working fast while staying agile and adaptable at all times

**What’s in it for you**:

- Flexible scheduling
- Competitive wages
- Full Benefits
- RRSP Match Program
- The chance to be part of a close knit team
- A complimentary Management Meal during every shift
- 20% employee discount dining card valid at participating Recipe brands
- Growth and development opportunities within the restaurant

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Restaurant Management: 1 year minimum experience required

Pay: From $50,000.00 per year

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Hospitality: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person


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