Assistant Branch Manager

1 week ago

Niagara Falls, Canada Meridian Credit Union Full time

**Why Meridian?**

At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

**Find our story here**:About Meridian**:
**Our Retail Banking Practice**:
Our vision is to be recognized as the financial institution that has the most local impact, supported by a purposeful value proposition to our Members.

We have a passion for ensuring we maintain our tradition of exceeding Member expectations and helping them achieve their best lives. We deliver advice-based banking while providing tools that reduce complexity, offering the right information, and motivating our Members to reach their overall financial goals.

Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.

**As an Assistant Branch Manager**:
You will be responsible for supporting and guiding a team of financial services professionals in a specific branch location. This will include an understanding of branch operations, lending, deposits, investments, wealth, small business and Member Experience while ensuring both security and safety in accordance with strategic objectives.

In conjunction with the Branch Manager, you will influence and implement the business plans for the branch. You will build, lead and coach a team focused on elevating Meridian’s Member Experience and achieving annual sales and experience objectives.

This role is ideal for individuals who aspire for Branch Leadership, who understand and thrive within the changing landscape of the financial services industry.

**Member Experience**:

- Fosters and promotes Meridian’s Member Experience strategies while envisioning new ways to add value for current and future Members.
- Recognizes and rewards phenomenal service in action.
- Empowers the team to resolve escalated Member Concerns and creates action plans to avoid issues in the future.
- Ensures that branch staff receive proper training to demonstrate abilities to sell and cross-sell products and services that meet individual Member needs.

**Employee Experience**:

- Unleashes the ability of each person through coaching to improve performance, solve problems, and grow careers.
- Demonstrates openness to new ideas by facilitating open dialogue where all are included, as well as promoting entrepreneurial growth mindsets amongst the team.
- Fosters individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
- Establishes and maintains efficient recruiting, training, coaching, recognition, performance standards alongside Branch Manager.

**Strategic Initiatives**:

- Leads branch activities in support of expanding the Member relationship and growing share of wallet.
- Ensures appropriate focus, integration, and relationship building with business partners in Commercial, Wealth and Small Business within the market.
- Builds and maintains strong partner relationships with key corporate support partners.
- Provides feedback to assist with the evaluation of new programs, channels, and technologies.
- Cascades communication of the strategic direction & priorities of the organization to branch staff.

**Operations - Planning, Metrics and Reporting**:

- Along with Branch Manager, maintain all risk controls and audit functions to ensure the branch is aligned with policies and procedures.
- Review and complete branch reporting for performance monitoring.

**Community Experience**:

- Partner with the DVP and Branch Manager to create a robust Community engagement plan for the specified market.
- Discover ways to support local community organizations and activities through Business Development and Good Neighbor Program with appropriate planning, preparation and delivery of Meridian hosted Community events.

**How you will succeed**:
**Experience & Education**:

- At least 3-5 years of retail banking experience, including strong working knowledge of all lending and investment products.
- Post-secondary education in Finance or Business Administration or related field.
- Previous leadership experience along with a Mutual Funds License, PFP or CFP designations are all considered assets.
- Established network of COI (Centre of Influences) an asset as well.

**Skills & Abilities**:

- Ability to adapt and prioritize; plan workload in a dynamic, fast paced environment.
- Exceptional negotiation, interpersonal, written, and oral communications skills. Able to mitigate and resolve Member Concerns.
- Effective analytical skills including solid understanding of financial budget analysis, staffing models and scheduling is an asset.
- Relationship building skills with an ability to effectively partner cross-functionally.
- Confident presentation skills to lead meetings and to present ideas for socializat

  • Branch Manager

    4 weeks ago

    Niagara Falls, Canada Robertson Electric Wholesale Full time

    Robertson Electric Wholesale is a highly regarded electrical distributor in Canada. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. A large part of Robertson's success as a National Electrical Distributor, is due to our mandate of delivering exceptional service to...

  • Branch Administrator

    1 week ago

    Niagara Falls, Canada Graybar Full time

    **Job Brief**: The Branch Administrator provides friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical...

  • Branch Manager I

    2 weeks ago

    Niagara Falls, Canada Hertz Full time

    We are looking for a Branch Manager I with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you’re ready for your next destination, then you have cruised to the right spot! **Salary**: $53,000 base salary. Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!!...

  • Branch Driver

    1 week ago

    Niagara Falls, Canada Marks Supply Inc Full time

    **Marks S** **Marks Supply Inc** **Position Description**:Branch Driver **Reports To**: Branch Supervisor **Primary Objectives**: - Provide our customers with a level of service that is easily recognized throughout the industry as “the best” by: - Developing, maintaining and enhancing strong and positive relationships with customers - Working with...

  • Warehouse Associate

    1 week ago

    Niagara Falls, Canada Noble Corporation Full time

    Overview: **Job Overview**: At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! **Start a rewarding career at our Niagara Falls Branch as a Warehouse Associate! We are in business to help our customers succeed!** The Warehouse Associate will be responsible for fulfilling the logistics behind...

  • Warehouse Associate

    2 weeks ago

    Niagara Falls, Canada Noble Corporation Full time

    Overview: **Job Overview**: At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! **Start a rewarding career at our Niagara Falls Branch as a Warehouse Associate! We are in business to help our customers succeed!** communication skills, and be able to work in a fast-paced environment. **When you...

  • Delivery Assistant

    2 weeks ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Position Summary**: Delivery Assistants are responsible for the customer service experience for contractors, builders, and customers when delivering products. Delivery Assistants, help warehouse personnel load the trucks with the correct product. Delivery assistants ensure delivery accuracy and unload the product in a neat and proficient manner during...

  • Financial Advisor- Mcleod Square Branch

    4 weeks ago

    Niagara Falls, Canada Scotiabank Full time

    Requisition ID: 194227 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Financial Advisor- Simcoe Branch

    2 weeks ago

    Niagara Falls, Canada Scotiabank Full time

    Requisition ID: 172071 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that...

  • Manager, Customer Service

    1 week ago

    Niagara Falls, Canada Graybar Full time

    **Job Brief**: To coordinate and supervise all customer service activities to achieve total customer satisfaction consistent with good business practices. Oversee administrative and clerical activities and assist with the resolution of branch-related service issues. Graybar Canada is looking for people with a desire to start a long-lasting career at one of...

  • Manager, Customer Service

    1 week ago

    Niagara Falls, Canada Graybar Full time

    **Job Brief**: To coordinate and supervise all customer service activities to achieve total customer satisfaction consistent with good business practices. Oversee activities to assist with the resolution of branch-related service issues. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest...

  • Customer Service Manager

    1 week ago

    Niagara Falls, Canada Electrical & Automation Industry Careers Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Customer Service Representative-glendale Branch

    3 weeks ago

    Niagara, Canada Scotiabank Full time

    Requisition ID: 169578 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Account Manager

    1 week ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key product categories (Lumber, Trusses, EWP,...

  • Assistant Manager

    3 weeks ago

    Niagara Falls, Ontario, Canada Planet Fitness Full time

    OverviewWho We Are:At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growingJoining the PF...

  • Assistant Manager

    1 week ago

    Niagara Falls, Canada Roots Full time

    **WHAT WE’RE LOOKING FOR?** The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual...

  • Account Manager

    2 weeks ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Location**: 4555 Kent Ave, Niagara Falls, ON **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key...

  • Account Manager

    1 week ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key product categories (Lumber, Trusses, EWP,...

  • Marketing Manager

    2 weeks ago

    Niagara Falls, Canada 43 North Group Full time

    Welcome to the 43 North restaurant group. We are proud to be one the largest hospitality employers in the Niagara region. We manage a variety of culinary experiences from full-service dining to a quick-service experience, including; corporate events, on and off-site catering as well as pedal tours. We are currently looking for a new Marketing Manager to lead...

  • Operations Manager

    2 weeks ago

    Niagara Falls, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for an Operations Manager to join the team in Niagara Falls! The successful incumbent will plan, organize, control, and direct the activities of the facility operation to accomplish desired objectives in a safe and efficient manner. Provide leadership, which results in positive employee/employer relations and project a...