Branch Administrator

5 days ago

Niagara Falls, Canada Graybar Full time

**Job Brief**:
The Branch Administrator provides friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our **Niagara Falls, ON** branch.

**Branch Administrator**

Graybar Canada offers a competitive compensation and benefits package including:

- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program

**Purpose**:
To provide friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures.

**Major Responsibilities**:

- Invoice Direct Order billings.
- Process all branch customer returns.
- Schedule and coordinate appointments, meetings and events as required.
- Receive and forward telephone inquiries to appropriate person and provide general information to clients and the public.
- Prepare typed documents for Management using Word and Excel.
- Provide administrative assistance and support to senior department managers.
- Work with vendors to resolve shortages and delivery problems.
- Expedite all purchase orders and maintain delivery information.
- Assist in daily invoicing and scanning of pick tickets.
- Verify and balance Cash Sales transactions.
- Process nonstock and defective returns to vendors in a timely manner.
- Issue credits and rebills to customers where applicable.
- Process tax corrections.
- Provide back-up support for Branch purchasing.
- Provide back-up support for Switchboard Receptionist.
- Greet and assist incoming customers, vendors and other persons.
- Other duties as assigned.

**Preferred Skills & Experience**:

- University degree, college diploma or equivalent experience considered an asset.
- Exhibits excellent time management and organizational skills.
- Must have a very high level of attention to detail and accuracy.
- Practice excellent spoken and written communication and interpersonal skills.
- Ability to work under pressure and experience managing customer requests.
- Ability to prioritize to meet deadlines.
- Must be enthusiastic and enjoy working with people in a busy office environment with minimum supervision.
- Proven data entry, data editing and typing skills.
- Knowledge of supplies, equipment and/or services ordering, as well as inventory control of these items.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

  • Branch Administrator

    4 weeks ago

    Niagara Falls, Ontario, Canada Graybar Canada Limited Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Assistant Branch Manager

    4 days ago

    Niagara Falls, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Account Administrator

    2 weeks ago

    Niagara Falls, Canada BrokerLink Full time

    Job Details Description Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 200 community branches and 2,700 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you...

  • Manager, Customer Service

    6 days ago

    Niagara Falls, Canada Graybar Full time

    **Job Brief**: To coordinate and supervise all customer service activities to achieve total customer satisfaction consistent with good business practices. Oversee administrative and clerical activities and assist with the resolution of branch-related service issues. Graybar Canada is looking for people with a desire to start a long-lasting career at one of...

  • Financial Advisor

    6 days ago

    Niagara Falls, Canada PenFinancial Credit Union Full time

    Company Description We are current looking for an awesome person to join our Niagara Falls Branch! **Why join PenFi** We have a lot of reasons to be proud to work here. - We have a deluxe benefits package, success sharing program and comprehensive pension plan - Local is everything. We're all about working with local businesses and partnering with our...

  • Senior Member Service Representative

    7 days ago

    Niagara Falls, Ontario, Canada PenFinancial Credit Union Full time

    Job DescriptionSet the standard for quality member service for more junior employees. Provide exceptional brand experiences for our members or a prospecting Member by delivering value-added service to members including cash and banking services and proactively identify opportunities to promote other member services to support member success. Complete all...

  • Manager, Customer Service

    6 days ago

    Niagara Falls, Canada Graybar Full time

    **Job Brief**: To coordinate and supervise all customer service activities to achieve total customer satisfaction consistent with good business practices. Oversee activities to assist with the resolution of branch-related service issues. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest...

  • Customer Service Manager

    6 days ago

    Niagara Falls, Canada Electrical & Automation Industry Careers Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Member Experience Representative

    3 weeks ago

    Niagara Falls, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** - FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial institution dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Pt Member Service Representative

    4 weeks ago

    Niagara Falls, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial intuition dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Customer Experience Banker

    3 weeks ago

    Niagara Falls, Ontario, Canada Huntington Bancshares, Inc. Full time

    Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS,...

  • Customer Service

    2 weeks ago

    Niagara Falls, Canada Niagara Falls Public Library Full time

    Customer Service and Programming Associate (CSP) Niagara Falls Public Library Permanent, Part-time **Cover letter and resume are both required to be considered for this role.** The Niagara Falls Public Library is seeking two Part-time Customer Service and Programming Associates (CSP) to assist in providing an outstanding library experience for customers...

  • Account Manager

    6 days ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key product categories (Lumber, Trusses, EWP,...

  • Account Manager

    5 days ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key product categories (Lumber, Trusses, EWP,...

  • Account Manager

    2 weeks ago

    Niagara Falls, Canada TURKSTRA LUMBER Full time

    **Title**: Estimator/Account Manager **Reports to**: Branch Manager **Location**: 4555 Kent Ave, Niagara Falls, ON **Position Summary**: The Estimator/Account Manager is responsible for acting as the primary contact for Builders, Renovators and Homeowners engaging in a construction project. The Estimator / Account Manager is responsible for quoting all key...

  • Operations Administration and Support

    1 week ago

    Fenelon Falls, Canada Superior Propane Full time

    Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do. We are hiring a full-time Operations Administrator and...

  • Client Service Coordinator I

    1 week ago

    Niagara Falls, Canada Bayshore HealthCare Full time

    Bayshore is looking for a Casual Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. **Schedule** - Work every other weekend: 6a-2p or 2p-10p Monday - Friday availability required, for some evenings: 5p-10p Pay:...

  • Administrator/receptionist

    2 weeks ago

    Niagara-on-the-Lake, Canada ParaMed Home Health Care Full time

    Since 1974 ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy, and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to...

  • Client Service Coordinator I

    7 days ago

    Niagara Falls, Canada Bayshore HealthCare Full time

    **Make “being the difference” your Career. Join the team at**Bayshore Home Care Solutions**!** Bayshore Healthcare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore Healthcare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies...

  • Administrator/receptionist

    4 weeks ago

    Niagara-on-the-Lake, Canada ParaMed Home Health Care Full time

    Since 1974 ParaMed Home Health Care has been caring for people in their homes, offering a full range of home health care services including personal care, homemaking, therapy, and nursing services. But beyond the medical and personal support, ParaMed offers more to our clients by not just considering their condition but their character. Our ability to...