Receptionist (Full-time)

2 weeks ago

Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

Hi. We’re Trellis.

Trellis Society is committed to active Reconciliation in alignment with the Truth and Reconciliation Commission (TRC) 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ Reconciliation journey is intentional with meaningful engagement from all team members both collectively and as individuals.

Trellis Society is focused on futures to provide a continuum of services to people from all backgrounds, including those with complex needs. Trellis meets people where they are in their journeys, whether they’re growing up strong, aspiring to achieve life goals or turning over a new leaf. With our support, people from all walks of life are empowered to reach their potential and move beyond systemic barriers and cultivate great outcomes.

Our programs focus on improving access to resources, developing family and community supports and building people’s capacity to deal with life’s challenges. At Trellis we work with children, youth, adults, families, and communities to unearth their potential and support their growth.

Our Values:

- We define who we are through living our values to achieve our vision to support everyone reach their full potential.
- Courage: we willingly embrace growth, and don’t see it as optional
- Empathy: we relentlessly care about the growth of others and won’t let anyone go unsupported
- Learning: we choose to grow through uncertainty, even when the status quo feels easier
- Impact: we go beyond what seems doable and prove that growth is possible.
- The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do every day. We are looking for people who are eager to make an impact, while continuing to grow their expertise.

We’re Trellis - always growing and we’re looking for passionate people who want to grow with Trellis

The Role: Receptionist (Full-time)

The Renfrew Club Receptionist serves as the initial and primary contact point for staff, clients, vendors, and external parties accessing both Trellis services and offices. This role has two overarching purposes: first, functioning as the “first impression” of Trellis, acting as a dynamic receptionist, knowing staff and vendors’ names and providing information and directions for accessing support and services; second, as the foundational administrative and operational support for the entire, broad based Trellis team working from the Renfrew Club by utilizing exceptional organization and communication skills to ensure staff have what they need to run remarkable service delivery.

What You’ll Bring to The Role:

- Two (2) years office and/or childcare site management experience
- Expert level in written and verbal communication skills
- Outstanding interpersonal skills
- Must be able to lift 30lbs
- Must be available to work 9:30AM - 5:30PM Monday through Friday with a flexible schedule
- Proven organizational, time management and multi-tasking skills with high attention to detail
- Excellent use of Microsoft Office Suite
- Highly resourceful team-player with the ability to be effective independently with mínimal supervision
- Forward looking thinker who actively seeks opportunities and proposes solutions to increase efficiencies and process to make tasks and work more efficient
- Demonstrated proactive approaches to problem-solving
- Key Tasks & Responsibilities:

- Office Management_
- Primary greeter for our Renfrew location
- Answers Renfrew main phone line and provides information of Trellis services as well as other agency information
- Supporting Renfrew meeting rooms for video conferencing, casting to TVs, etc.
- Coordinate Renfrew office needs for office amenities including kitchen and WC supplies, waste removal, copier repairs and maintenance, wi-fi support, janitorial needs, shredding, etc.
- Provides a range of administrative and organizational support including; mail distribution, invoice forwarding, meeting room administration and courier/deliveries oversight and replenishes stationary supplies,
- Supports with Ready, Set, Go and Clubs registration, receives payments and provides tax receipts
- Works closely with Ready, Set Go and Clubs leadership on developing payment plans and retrieval as needed
- Work in collaboration with the Hubs on licensing, documentation, and inspections
- Other duties as assigned
- Facilities Support_
- Maintains cleanliness and organization of all common area office spaces including staff lunchrooms, kitchens, meeting rooms, vacant workstations, hoteling workstations and stationery supply rooms
- Maintains and supports the Lenel security system as the primary system administrator, distributing and updating fob and access card assignments as needed
- Conducts monthly audits of Lenel database, ensuring new hires and

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