Warranty Coordinator

7 months ago


PointeClaire, Canada Transformer Table Full time

We are looking for a detail-oriented and experienced Warranty Coordinator with a background in assembling to join our team. As a Warranty Coordinator, you will be responsible for handling all warranty-related issues and ensuring customer satisfaction with our products.

**What we bring to the table**
- Free lunch every Friday
- Company social events
- On-site parking
- RRSP employer contribution
- Paid personal days
- Competitive pay and benefits
- Group Health Insurance (medical, dental, and paramedical)
- Discretionary bonus
- Virtual Healthcare
- Employee & Family Assistance Program (EFAP)
- Rebate Program
- And more

**Responsibilities**
- Collaborate with product development and quality assurance teams to identify product issues that may result in warranty claims.
- Inspect and evaluate returned products to determine the eligibility for warranty coverage.
- Use your expertise in assembling to quickly identify any issues or faults in products returned under warranty.
- Analyze warranty claims and determine the cause of failures or defects.
- Process warranty claims, including documentation, information collection, and ensuring eligibility requirements are met.
- Communicate with customers to gather relevant information and provide updates on the status of their warranty claims.
- Provide technical support and troubleshooting assistance to customers who require help with our products.
- Collaborate with cross-functional teams to implement improvements in product design or manufacturing processes to minimize warranty claims.

**Requirements**:

- Perfect bilingualism (written and spoken).
- 2-3 years’ experience in customer service (call center is an asset).
- High school diploma or equivalent; additional technical certifications or training in assembling preferred.
- Proven experience as a Warranty Specialist or in a similar role, specifically with assembling experience.
- Strong analysis and problem-solving skills with attention to detail.
- Ability to work independently and collaborate with cross-functional teams.

If you have a passion for ensuring customer satisfaction and have experience in assembling along with warranty management, we would love to hear from you. This is an exciting opportunity to be a part of a dynamic team and contribute to the success of our company.

**Who we are**

As one of the fastest-growing startup companies in Canada, our Company has championed customer service and client satisfaction worldwide. We have grown exponentially since we first began in 2016, and it’s only the beginning

Our Purpose? People & Practicality, making everyday life easier for everyone, in every type of home.

Our mission? Innovation. We want to continuously shake up the industry while maintaining the ‘wow’ factor of modern, high-end furniture that can fit in any type of space.

How do we give back? We are committed to sustainable practices. We plant 10 trees for every item sold, and source our wood from FSC-certified forests.

You don’t want to miss the opportunity to work for a company like us
- At Transformer Table, we accept and embrace differences in all aspects of our business, and are proud to say that we are an equal opportunity employer. We are committed to providing a non-discriminatory environment, and embrace diversity, equity and inclusion as one of the main pillars of our company. We do not tolerate discrimination or harassment based on characteristics including but not limited to race, nationality, sex, sexual orientation, religion, marital status, gender identity or expression, age, native language, mental or physical disability, or any other characteristics protected by law._

**Salary**: $21.00-$24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pointe-Claire, QC H9R 5W5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 2 years (required)

Work Location: In person



  • Pointe-Claire, Canada Transformer Table Full time

    We are looking for a detail-oriented and experienced Warranty Coordinator with a background in assembling to join our team. As a Warranty Coordinator, you will be responsible for handling all warranty-related issues and ensuring customer satisfaction with our products. **What we bring to the table** - Free lunch every Friday - Company social events -...


  • Pointe-Claire, Canada Transformer Table Full time

    We are looking for a detail-oriented and experienced Warranty Coordinator with a background in assembling to join our team. As a Warranty Coordinator, you will be responsible for handling all warranty-related issues and ensuring customer satisfaction with our products. **What we bring to the table** - Free lunch every Friday - Company social events -...


  • Pointe-Claire, Canada Transformer Table Full time

    We are looking for a detail-oriented and experienced Warranty Coordinator with a background in assembling to join our team. As a Warranty Coordinator, you will be responsible for handling all warranty-related issues and ensuring customer satisfaction with our products. **What we bring to the table** - Free lunch every Friday - Company social events -...

  • Service Coordinator

    7 months ago


    Pointe-Claire, Canada Elevex Inc Full time

    **Service Support Coordinator, Montreal** Elevex, a company of human scale positioned as a key player in Quebec when it comes to the material handling equipment, is currently looking for a Service Support Coordinator to join its Montreal service team. If you are passionate about customer service and administration, this role is for you! **WHAT WE...

  • Service Coordinator

    7 months ago


    Pointe-Claire, Canada TMH-Div of Toromont Ind Ltd. Full time

    The Service Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. **As a Service Coordinator, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are...

  • Service Coordinator

    6 days ago


    Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    Proceeds with the opening, closing and invoicing of work orders (warranties and others). - Participates in the planning of work load and schedules. - Prepares quotations, purchase orders, parts requisitions and other material resources. - Supports the foreman in administrative duties and daily planning of events. - Makes the link between engineering and shop...

  • Sales Coordinator

    5 hours ago


    Pointe-Claire, Canada Elevex Inc Full time

    **Sales Support Coordinator** Elevex, a company of human scale positioned as a key player in Quebec when it comes to the material handling equipment, is currently looking for a Sales Support Coordinator to join its sales support team in Montreal. If you are organized, efficient and geared towards client satisfaction by nature, this role is for you! **WHAT...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    The Service Coordinator plays a vital role in the Pointe-Claire Branch as a key contributor in superior customer service as a primary contact for internal and external customers. **As a Service Coordinator, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    The Service Coordinator plays a vital role in the Pointe-Claire Branch as a key contributor in superior customer service as a primary contact for internal and external customers. **As a Service **Coordinator**, **YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important...


  • Pointe-Claire, Canada Harlyn Transport Ltd Full time

    Position Summary: **Equipment & Compliance Coordinator is responsible for managing and coordinating equipment maintenance and compliance documents.** Key Responsibilities: Equipment - Schedule and manage equipment repair for Chassis/Trailers and Company Units - Warranty tracking and processing, claim for warranty on applicable repairs - Coordinating with...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Reman is looking for a Material Handler to join our team! The Material Handler in our Branch will ensure customer needs are met through ordering and distributing parts in an organized and efficient manner. **As a Material Handler, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and...

  • Service Advisor

    1 week ago


    Pointe-Claire, Canada Toromont CAT Full time

    Reference Number: - TCQ-22-0234- Division: - Heavy Equipment- Job City: - Pointe-Claire- Province: - Quebec- Site: - Position Status: - Permanent, Full time- Work Shift: - Days- Work Schedule: - Length of Assignment: - Job description: - In cooperation with the Shop Supervisor & Product Support Coordinator the Service Advisor will be th primary contact to...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...

  • Service Advisor

    2 weeks ago


    Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...

  • Asset, Safety

    7 months ago


    Pointe-Claire, Canada Harlyn Transport Ltd Full time

    **Asset, Safety & Compliance Specialist** Industry: Intermodal Trucking **Job Summary**: As an Asset, Safety, and Compliance Specialist, you will be responsible for managing assets and compliance documents. **Duties**: **Asset Management** - Schedule and manage asset repair for Chassis/Trailers and Company Units - Warranty tracking and processing, claim...


  • Pointe-Claire, Canada Toromont CAT Full time

    Reference Number: - TCQ-22-0244- Division: - Energy- Job City: - Pointe-Claire- Province: - Quebec- Site: - Position Status: - Permanent, Full time- Work Shift: - Days- Work Schedule: - Length of Assignment: - Job description: - The Service Supervisor, Power Systems is a key contact for Field Service Operations at the Branch and will provide efficient,...

  • Project Manager

    4 days ago


    Pointe-Claire, Canada ANDRITZ AG Full time

    Job family: Project & Site Management- Business area: Hydro- Contract location: Pointe-Claire, Quebec, CA- Working location: Pointe-Claire, Quebec, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description: - ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our...

  • Quality Manager

    7 months ago


    Pointe-Claire, Canada Saint Gobain Full time

    **The Role** The Quality Manager is responsible for the leadership and direction of quality systems and process control strategy related to the production process in multiple locations. The incumbent will lead efforts to analyze and reduce process variation, develop preventive controls, and ensure quality standards are upheld. Additionally, the incumbent...


  • Pointe-Claire, Canada Globe electric Full time

    **Position**: Associé au service à la clientèle **Département**: Opérations **Rapports à**: Gestionnaire de service à la clientèle Job description (see below for English version) Basée et détenue par des Canadiens, Globe Electric a fièrement ouvert la voie à des solutions d'éclairage innovantes depuis 1932. Globe Electric est l'entreprise de...