Bilingual Intake Specialist

3 days ago


Mississauga, Canada Bayshore HealthCare Full time

**DUTIES AND RESPONSIBILITIES**
- Review and enter information from client referrals into CRM database and forward appropriately
- Receive inbound calls, place outbound calls, transfer calls and take messages from current and potential clients, prescribers and other healthcare practitioners
- Schedules clients for care with a Team Resource, such that there is an appropriate match between the client’s needs and the qualifications, skills and abilities of the Team Resource; promote consistency of care and coordination of services
- Notify clients and Team Resources regarding scheduled appointments and document all tasks and phone calls in CRM database
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify Supervisor; maintain appropriate documentation
- Provide help and support to the team as needed
- Participate in data integrity/file cleanup projects as required
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Assurance Requirements and other key performance metrics
- Assist with training and mentoring of new staff
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures
- Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Perform other duties as assigned to assist the business as require

**Please note: The role is Hybrid.**

Job Qualification
- Experience in Customer Service & Administrative work
- Advanced ability to communicate in English & French (oral & written)
- Exceptional interpersonal skills
- Ability to work independently and as part of a team
- Ability to meet deadlines
- Strong commitment to continual learning
- Demonstrated competency in keyboarding and Windows scheduling software


  • Intake Specialist

    7 months ago


    Mississauga, Canada Bayshore HealthCare Full time

    To provide administrative support for the Pharmaceutical Services Department and the Branches for all Bayshore contracted pharmaceutical products and services.**DUTIES AND RESPONSIBILITIES** - To accept all incoming referrals for pharmaceutical programs and check them for completeness and accuracy of information - To enter information from the referral into...


  • Mississauga, Canada EveryMind Full time

    **ACCESS, INTAKE SPECIALIST - 2 Full-Time Positions** **WheretoStart.ca** **Full-Time Position (37.5 hours per week)** **File # 24-001** **_ EveryMind Mental Health Services _**is currently recruiting for a skilled, experienced, and enthusiastic mental health professional for the position of **Access, Intake Specialist** to provide a continuum of mental...


  • Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. The Intake Specialist, under the direction of the immediate Supervisor,...


  • Mississauga, Canada EveryMind Full time

    **ACCESS, INTAKE SPECIALIST** **WheretoStart.ca** **Contract 8 Months** **(37.5 hours per week)** **File # 24-015** **_ EveryMind Mental Health Services _**is currently recruiting for a skilled, experienced, and enthusiastic mental health professional for the position of **Access, Intake Specialist** to provide a continuum of mental health interventions...


  • Mississauga, Canada Cornerstone Family Counselling Services Full time

    Part-Time Intake and Administrative Specialist Are you passionate about mental health and ready to make a meaningful difference in the lives of others? Do you thrive in a fast-paced, dynamic environment where compassion and teamwork are key? If so, we invite you to join our team as an **Intake and Administrative (IA) Specialist** at our growing mental...


  • Mississauga, Canada Holman Full time

    **Holman is a global automotive leader that serves both commercial and consumer clients _The Holman Way_ by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the...

  • Cmhc, Intake

    7 months ago


    Mississauga, Canada Services and Housing In the Province Full time

    **About the Job**: Reporting to the Program Manager, the Community Mental Health Counsellor, Intake & Assessment, will be responsible for being the first point of contact to clients as they are introduced to our organization and its services. Their main goal is to ensure that our clients are assessed and matched to the most appropriate programs and referred...

  • Cmhc, Intake

    1 month ago


    Mississauga, Canada Services and Housing in The Province Full time

    **About the Job**: Reporting to the Program Manager, the Community Mental Health Counsellor, Intake & Assessment, will be responsible for being the first point of contact to clients as they are introduced to our organization and its services. - Their main goal is to ensure that our clients are assessed and matched to the most appropriate programs and...


  • Mississauga, Canada Services and Housing In the Province Full time

    **About the Job** Reporting to the Program Manager, the **Intake and Housing Liaison** will be responsible for providing case management services and facilitation of life skill programming to youth ages 16-24 who are living in a transitional housing program. This position will also include assisting residents with securing longer-term affordable housing...


  • Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:**LOCATION: ONTARIO OR QUEBEC** **What you'll do...**: Identify requirements, target budget, and service timelines and act as Talent Advisor to business leaders, thorough job intake meeting with the hiring business leader and respective People Manager. Collaborate with hiring business leaders and People Managers if sourcing or...


  • Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...

  • Intake Specialist

    7 months ago


    Mississauga, Canada Bayshore HealthCare Full time

    To provide administrative support for the Pharmaceutical Services Department and the Branches for all Bayshore contracted pharmaceutical products and services.**DUTIES AND RESPONSIBILITIES** - To accept all incoming referrals for pharmaceutical programs and check them for completeness and accuracy of information - To enter information from the referral into...


  • Mississauga, Canada ClaimsPro LP - Shared Services Full time

    Company: ClaimsPro LP - Shared Services Bilingual Talent Acquisition Specialist - bilingue de l'acquisition de talents (REMOTE) We are currently looking for a Bilingual Talent Acquisition Specialist (English and French) who enjoys working in a dynamic environment. This is a contract to convert to full-time role. There is a possibility to hire someone...


  • Mississauga, Ontario, Canada Pivotal Integrated HR Solutions Full time

    Customer Accounts SpecialistThis is an excellent opportunity to grow your career with a leading industry innovator. As a Bilingual Customer Partnership Specialist, you will be responsible for building meaningful client relationships, driving business growth, and delivering results.About the Role:You will be the trusted primary contact for approximately 200...


  • Mississauga, Canada McKesson Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...


  • Mississauga, Canada Allegis Global Solutions Full time

    Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated...


  • Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...


  • Mississauga, Canada GE HEALTHCARE Full time

    **Job Description Summary**: Bilingual Contract Specialist Bilingual Contract Specialist The Commercial Contract Specialist, working collaboratively with Legal, is responsible for drafting and reviewing agreements including customer sales contracts, contract amendments, service agreements as well as responding to customer request for proposals (RFPs)....


  • Mississauga, Canada Match Retail Full time

    Overview: **Job Title: Bilingual Technical Support Specialist** Reporting to: IT Director Salary Range: $55,000 - $65,000 CAD Location: Mississauga, Ontario, Canada (In office) Number of Openings: 2 **Job Type**: 1 Full-Time Permanent/ + 1 Full-Time Contract (12 months) **Overview**: Are you seeking a dynamic role that keeps you engaged every day? If...


  • Mississauga, Canada Hoya Vision Care Full time

    We are currently hiring a **Bilingual Customer Care Specialist - Mississauga** **Hours: Monday to Friday, 8:00am - 4:30pm** **Location**:3330 Ridgeway Drive, Mississauga, ON L5L 5Z9 **Pay rate**:$23 an hour **What’s in it for you?** - Health/Dental/Vision Insurance - Tuition Reimbursement - RRSP Matching - PTO and Paid Holidays - And more! **What...