Customer Service Representative

4 weeks ago


Edmonton, Canada Carmichael Engineering Ingénierie Carmichael Full time

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Carmichael is looking for a Customer Service Representative to work in our Edmonton Branch and manage the customer service of a client in the Gas and Oil Industry as well as work with our National Accounts clients. This is a full time permanent position to start immediately.

Tasks and Responsibilities:

- Handle incoming customer inquiries in a prompt, courteous and professional manner
- Resolve customer concerns in a prompt, courteous and professional manner
- Schedule and dispatch service requests accurately
- Work with other departments to ensure efficiency and customer satisfaction
- Process and accurately close work orders
- Contact existing customers to schedule appointments
- Communicate with service technicians

**Requirements**:

- 2 years of experience in a customer service oriented role or similar position.
- Punctual and reliable
- Ability to handle difficult customers
- Excellent computer skills
- Ability to work independently or as part of a team
- Time management skills


  • Customer Care Lead

    2 weeks ago


    Edmonton, Alberta, Canada Epiroc Customer Center Full time

    _Customer Care Lead - Edmonton, AB_RESPONSIBILITIES:Provide technical/commercial parts support to our customersHandle incoming calls related to consumables, parts, service and equipment prices and delivery of ordersRespond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries, non-conformances,...


  • Edmonton, Canada Canadian National Railway Full time

    **Role** The Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue. The Customer Service Representatives are part of the customer team,...


  • Edmonton, Alberta, Canada Canadian National Railway Full time

    RoleThe Customer Service Representative operates as a professional in a call center environment. Working to enable rail service, the SDR ensures that CN meets the needs of our customers by maximizing operational efficiency and flexibility, minimizing cost and protecting revenue.The Customer Service Representatives are part of the customer team, taking...


  • Edmonton, Canada Chappelle Gardens Residents Association Full time

    **Customer Service Representative** **Description**: The Customer Service Representative will be responsible for the daily administrative and customer service requirements in the main office for the Chappelle Gardens Residents Association (CGRA) The Customer Service Representative position reports to the General Manager of Chappelle Gardens Residents...


  • Edmonton, Canada Chappelle Gardens Residents Association Full time

    **Customer Service Representative** **Description**: The Customer Service Representative will be responsible for the daily administrative and customer service requirements in the main office for the Chappelle Gardens Residents Association (CGRA) The Customer Service Representative position reports to the General Manager of Chappelle Gardens Residents...


  • Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...


  • Edmonton, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Edmonton, Alberta **Status**: Full-time, Permanent Are you attentive and ready to react at the right moments? Are you passionate about customer service and problem solving? If so, it’s time to join the Quadra Family! At Quadra we put people first so that together we can reimagine the...


  • Edmonton, Alberta, Canada Homes Alive Pets Full time

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...


  • Edmonton, Alberta, Canada Homes Alive Pets Full time

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...


  • Edmonton, Canada Quadra Chemicals Ltd. Full time

    **Position: Customer Service Representative** **Location: Edmonton, Alberta** **Status: Full-time, Permanent** Are you attentive and ready to react at the right moments? Are you passionate about customer service and problem solving? If so, it’s time to join the Quadra Family! At Quadra we put people first so that together we can reimagine the...


  • Edmonton, Alberta, Canada Fine Sight Solutions Full time

    Our Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on training to become a resident expert...


  • Edmonton, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...


  • Edmonton, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Crosstown Autobody** **Edmonton, Alberta, On-Site** **Compensation: $45,000 - $55,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Crosstown Autobody** is looking for a **Customer Service Representative** located in **Edmonton, Alberta**. We are a growing team with opportunities for career...


  • Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...


  • Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...


  • Edmonton, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for a Customer Service Representative to join our team based out of our downtown Ticket Office (10014 - 104 Street). This is a full-time position, working between 32 - 44 hours per week. Shifts fall between 7:15 am and 7:00 pm. Weekend availability is required. Your positive attitude is...


  • Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...


  • Edmonton, Alberta, Canada LawDepot Full time

    Job Opening: Customer Service Representative is currently expanding and looking to recruit a Customer Service Representative in Edmonton, Alberta.Location: Edmonton, AlbertaHours of Operation: Monday to Friday 6:00am to 5:00pmYou will be part of a high-performing team that provides LawDepot customers with web-based do-it-yourself legal documents and an...


  • Edmonton, Alberta, Canada Rentokil Initial plc Full time

    Customer Service RepresentativeAre you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friendsWho are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We...


  • Edmonton, Canada Safety Express Ltd. Full time

    **Customer Service Representative (CSR) - Job Description** Safety Express Ltd., an Aramsco Company, has been serving its clients in the Abatement, Restoration, Professional Cleaning, Industrial Safety and Surface Preparation market for over 35 years. We are currently seeking an enthusiastic, highly motivated, experienced Customer Service Representative to...