Assistant Property Manager

3 weeks ago

Toronto, Canada Home Again Property Management Full time

**Job Title**: Assistant Property Manager

**Company**: Home Again Property Management

**About Home Again Property Management**:
At Home Again Property Management, we specialize in both short-term and long-term rental management, delivering unparalleled service to property owners and tenants alike. Our focus on reliability, transparency, and efficiency has established us as a leader in the property management sector. As our Assistant Property Manager, you will be a vital part of a team that is dedicated to providing top-notch property management services.

We are looking for a Assistant Property Manager who is not only adept at traditional office tasks but also skilled in managing leads, responding promptly to messages, and ensuring smooth communication between clients and contractors. Your role will be crucial in maintaining the high standards of service that our clients expect from Home Again Property Management.

**Key Responsibilities**:

- **Lead Management**: Organize leads, follow up promptly, and employ strategies to convert leads into clients.
- **On-Demand Response**: Provide timely and efficient on-demand message responses, ensuring client satisfaction.
- **Tenant and Guest Screening**: Screen tenants and guests meticulously to maintain the quality and safety of our properties.
- **Service Agreement Coordination**: Send out service agreements and facilitate clear communication between clients and contractors.
- **Office Efficiency**: Provide comprehensive administrative support to ensure efficient operation of the office.
- **Communication**: Answer and direct phone calls in a polite and professional manner. Serve as a friendly first point of contact for clients and visitors.
- **Document Management**: Maintain both physical and electronic filing systems, organizing documents to support office efficiency.
- **Data Management**: Perform accurate data entry and update records as necessary.
- **Report Preparation**: Assist in the preparation of regularly scheduled reports.
- **Confidentiality**: Handle sensitive information with the utmost confidentiality.
- **Scheduling**: Coordinate and schedule appointments, meetings, and travel arrangements for staff.
- **Bookkeeping Assistance**: Assist with basic bookkeeping tasks using QuickBooks.

**Requirements**:

- **Experience**: Proven experience as an administrative assistant or in a similar role.
- **Customer Service**: Excellent customer service skills with a friendly and professional demeanor.
- **Communication**: Strong verbal and written communication skills.
- **Organizational Skills**: Highly organized with the ability to manage multiple tasks and prioritize effectively.
- **Technical Proficiency**: Familiarity with office equipment and software (e.g., MS Office), including basic knowledge of QuickBooks.
- **Confidentiality**: Ability to handle confidential information with discretion.
- **Teamwork**: A collaborative team player with a positive attitude and strong work ethic.

**What We Offer**:

- **Competitive Salary**: Based on experience and qualifications.
- **Professional Growth**: Opportunities for advancement and skill development.
- **Positive Work Environment**: An inclusive and supportive team culture.

**Application Process**:
**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Property management: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: Hybrid remote in Toronto, ON M5B 0C3

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