Learning and Development Analyst Student
4 weeks ago
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We’re also looking at what’s next for you and how we can help you build a career you’re proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.
We are seeking a **Learning and Development Analyst Student** for our **North American Headquarters (Edmonton, AB)**, who is available for** 4 months **starting in **September 2023**.
As a **Learning and Development Analyst Student** and depending on your assigned project, you will have the opportunity to contribute to our team by:
**Responsibilities**:
- Assists with the design and management of system reporting to support company metrics and KPIs. The focus is on training records in PCL’s Learning Management System (LMS).
- Completes Learning Management System maintenance tasks such as catalog clean-up, and evaluating and entering new Learning Objects.
- Audits system data to ensure the integrity of records.
- Tests Learning Management System functionality and new system releases.
- Troubleshoots and provides technical support to LMS administrators and learners.
- Assistance with Service Now tickets and customer service inquiries.
- Participates in stakeholder meetings to understand business needs and requirements.
- Assists with development of standards and process to reflect current state.
- Assists in analysis of data to identify and recommend opportunities for optimization.
- Reviews and updates learning resources (quick reference guides and videos).
- Researches, makes recommendations for best practices and industry trends.
- Applies the principles of time management to track tasks/deadlines for self.
- Communicates with immediate supervisor and provides regular updates.
**Qualifications**:
- Ability to think logically and analytically, and to constructively express ideas and concepts.
- Strong organizational skills, high level of detail orientation, and ability to multitask and prioritize conflicting deadlines.
- Ability to work with some or all of the following: Microsoft Office Suite (Word, Excel, PowerPoint), PowerBI and/or Tableau (dashboards), Visio Professional (process development), Cornerstone LMS (Learning Management System), Service Now (technical service tickets), SharePoint and/or Egnyte (document storage and management).
- Ability to work independently and on a team by collaborating to tackle problems.
- Ability to communicate verbally to other team members and groups.
- Ability to build written documents such as training guides, online learning scripts, and proposals.
**Next Step**:
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Together, we can build success and a better future. Let’s get started
**Employee Status**: Internship Full-Time
**Company**: PCL Constructors Inc.
**Primary Location**: Edmonton, Alberta (Corporate)
**Job**: Learning and Development Analyst Student
**Requisition**: 3926
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