Administrative Clerk
4 months ago
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
**Job Summary**
**Major Responsibilities**
- Provide transactional service requirements to Operations
- Validate and perform ramping for Ports and Terminals
- Resolve and answer complex waybill and Electronic Data Interchange (EDI) problems or inquires from various parties
- Formulate office procedures
**Working Conditions**
- The role has Standard working conditions in an office environment with a regular workweek from Monday to Friday
- The role requires being available on-call 24/7 to respond to critical incidences
- Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress
**Requirements**:
- Qualified OSM Ramper*
- Training in Service Reliability Strategies (SRS) and procedures*
- Certified under “Transportation of Dangerous Goods regulation” (Level 2 - TO4202)*
- Completed the self-instruction module on the handling of dangerous goods*
- Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), Automated Gate System (AGS) and Systems, Applications and Products (SAP)
- Must be proficient in typing, operate a computer terminal, and common office equipment
- Knowledge of the Electronic Commerce industry standards
- Fluently bilingual both written and verbal (English and French)
- Navigate efficiently through EDI viewer
- Work without constant and direct supervision
- Make informed and timely decisions
- Display a customer-centric attitude
- Any experience/education/skills/knowledge for these above would be considered as an asset
**Training**
The incumbent receives 2 months on-the-job training without formal classroom training.
- This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement._
**About CN**
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
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