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Licensing Administration Clerk
3 months ago
Job Description
JOB TITLE: Clerk, Licensing Administration
DEPARTMENT: Legislative Services
JOB STATUS & DURATION: Temporary 12-months
HOURS OF WORK: 35-hour workweek
LOCATION: Hybrid Model
SALARY GRADE: 8
STARTING SALARY: $1,018.50 per week
JOB TYPE: Union
AREA OF RESPONSIBILITY:
Under the supervision of the Manager, Admin Services & Elections, this role provides essential administrative assistance related to the assessment, oversight, and issuance of municipal stationary business licenses in accordance with the Licensing By-Law.
- Addresses inquiries concerning stationary business licensing, ensuring that any complaints are directed to the relevant department or external agency.
- Prepares and distributes application packages as part of the annual licensing renewal process.
- Accepts and processes license applications and associated fees.
- Generates licenses and related documentation for distribution.
- Maintains accurate licensing records for each licensee, including data entry and filing duties.
- Collaborates with various agencies and both internal and external enforcement authorities to uphold licensee compliance.
- Conducts daily financial transactions, including payments, refunds, and bank deposits, while generating necessary statistics.
- Delivers customer service related to operations within the City Clerk's Office, including the preparation of death registrations and marriage licenses.
- Provides front counter support for the City Clerk's Office as needed.
- Assists during municipal elections and by-elections.
- Performs additional related duties as assigned.
SELECTION CRITERIA:
- Completion of High School (Grade) 12 plus an additional program of up to one (1) year in Business Administration, Office Administration, or a related field.
- A minimum of two (2) years and up to four (4) years of relevant experience.
- Proficient working knowledge of Microsoft Office and related software applications.
- Excellent written and verbal communication skills, with a strong emphasis on customer service.
- Ability to work independently as well as collaboratively within a team environment.
**Various assessments may be conducted as part of the selection process.
Interview: The recruitment process may utilize video conferencing technology.
Candidates who do not meet the educational qualifications but possess relevant experience may still be considered.