Program Coordinator, Clinical Engagements

5 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:

- The Program Coordinator, Clinical Engagements will facilitate how the voices of those who benefit from the care conducted by SickKids are heard and brought to various initiatives across the organization. The program coordinator will be responsible for liaising with the SickKids community and Partners across organization to embed the perspectives of patients, families, and community members in everything we do and drive innovation forward in a way that is authentic and meaningful to patients, families, and communities. A person who thrives on building authentic and meaningful relationships, we seek someone focused on advancing how we listen to our community and improve the quality of research, education and care provided at SickKids.**Here's What You Will Get to Do**:

- Develop and manage patient and family advisory committees, including recruitment, onboarding and training of patient and family advisors from across Canada.
- Liaising with the SickKids community and Partners across SickKids¿ communities including front line staff, department leads, research teams, and senior leadership, to embed the perspectives of patients, families, and community members in research.
- Support day-to-day patient engagement activities including arranging meetings, tracking partners¿ hours, and providing reimbursements.
- Promote and support patient engagement and child and family centred-care practices throughout SickKids.
- Collaborate with patients, family caregivers, community leaders, and SickKids staff to:

- o Identify opportunities for patient and family Partnerships,- o Develop tools to support engagement in research,- o Establish and coordinate governance structures and processes,- o Develop and deliver communications, and- o Prepare key performance indicators and reports for leadership.**Here¿s What You Will Need**:

- Minimum 3 years of administrative, coordinator and/or project management experience.
- Outstanding ability to interact with, engage, and build relationships with diverse stakeholders including patients, family caregivers, healthcare practitioners, and researchers.
- Excellent project management skills, with demonstrated ability to manage multiple initiatives.
- Expertise in business writing including policies and procedures, standards, reports, and designing and delivering presentations.
- Outstanding collaborative, solutions-oriented approach, and interpersonal skills.
- Outstanding written and verbal communication skills.
- Strong organizational, time management, multi-tasking, and prioritization skills.
- Excellent computer skills including Zoom, Teams, MS Word, Excel, and PowerPoint
- Experience as a patient and/or family research advisor within a healthcare and/or child health organization is highly desired.
- Strong knowledge of concepts, values, and theory related to patient engagement in health research and/or healthcare are an asset.
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
- When applying, please include a cover letter sharing any experience as a patient and/or family advisor or supporting their perspectives in the healthcare setting_

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply

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