Registration Coordinator

3 weeks ago

Halifax, Canada YMCA of Greater HalifaxDartmouth Full time

**Position Title**:Registration Coordinator

**Reports To**: Membership Manager

**Position Status**: Full-Time, 6-month Contract

**Compensation**: 40,000 per year

**Start Date**: Immediately

**Location**: John W. Lindsay YMCA

The YMCA is a place where everyone belongs. We are committed to providing equal opportunity for all, in a welcoming space that is both nurturing and fun - in a community of shared responsibilities, where children and families can thrive.

There are lots of places to work, but few opportunities to do work that really matters, and the Y is one of those rare places. When you join our team, you don’t just get a job - you’ll embark on an exciting path in career development. You will be part of a team that provides children, youth, and adults of all ages a sense of belonging in their community.

**The Opportunity**

**Responsibilities**:

- Responsible for coordination of registration fees, including payment processing, billing collection and reporting processes. Responsible for daily/monthly cash outs and bank deposits. Ensure accounts processes abide with association policy guidelines
- Preparation, interpretation, and report out on metrics and comply with Association reporting requirements. Ensure appropriate record retention and security protocols in keeping with Association requirements
- Foster positive relationships with YMCA families, participants, external agencies and community partners to further YMCA community impact
- Management of third-party billing process
- Balance the petty cash and support the processing of the expenditures to CONCUR (AP)
- Be a Super User for Active Net and UPACE developing the knowledge of the system to be able to be the go to person for training and problem solving
- Work collaboratively with Finance to ensure GL mapping codes and revenue recognition modes assigned to programs are approved in advance of going live
- Run reports as required on subsidy, membership stats and assist Association to fully leverage the tools available in Active NET to develop a team of Super Users as the organization grows
- Coordinate training requirements in ACTIVE NET and UPACE for new employees and develop a role specific access rules that can be audited and reported on
- Coordinate set up and removal of employee logons in Active NET and UPACE
- Other duties as assigned

**Qualifications & Skills**
- Degree, diploma in Business/ working experience with Registrations fee-based organizations or related field
- Collections experience
- 2 years’ experience in Office Administration, Program Administration
- Strong attention to detail and commitment to quality
- Demonstrated ability to tactfully handle sensitive situations
- Demonstrated ability to manage multiple, competing deadlines and priorities
- Strong interpersonal and communication skills

**We Offer**
- Participation in a comprehensive Group Benefits and Pension Program
- Strong work/life balance programs, i.e., paid vacation and personal days
- Individual and family YMCA Membership options
- Access to discounted childcare and programs

**We look forward to hearing from you**
- The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to self-identify._

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