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Agent, Travel

4 months ago

Ottawa, Canada Eastview Travel Agency Ltd Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
**Work setting**:

- Corporation or company ticket office
- Travel wholesale company
**Tasks**:

- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Certificates, licences, memberships, and courses**:

- Travel Industry Council of Ontario (TICO)
**Computer and technology knowledge**:

- Travel software packages
- MS Office
- Sabre
**Travel bookings**:

- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:

- Canada
- United States
- Asia
**Work conditions and physical capabilities**:

- Tight deadlines
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:

- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Other benefits**:

- Free parking available