Manager, Cargo Network Control

3 days ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Reporting to the General Manager, Cargo Network Control, the Manager, Cargo Network Control's primary responsibility is to ensure the successful execution of Cargo and Customer commitment on the day of flight through interaction with all operational and Cargo Commercial teams while respecting corporate safety, customer service, and branch objectives.
- Ensure effective intra-branch communication for day of flight schedule and fleet concerns.
- Tactical Flight watch of aircraft fin assignments/maintenance deviation applicable to all Cargo critical flights.
- Monitor and communicate irregular operations and weather, system wide - Coordinate contingencies based on input from SOC/Local station abilities.
- Work with local stations, Cargo Customer Service and Cargo Capacity Management resources on recovery process in the event of mishandling.
- In conjunction with Capacity Management establish cargo priority in insufficient uplift
- Work with local station Cargo planners to maximize uplift on critical flights.
- Manage AOG bookings - Assisting AC Stores and Maintenance Control with on/offline AOG logistics.
- In conjunction with Unilode Aerospace, support ULD management and logistics.
- Manage the Surface/Road Feeder network, including ADHOC requirements and contracted charter operations.
- Support Emergency management as outlined in Publication 400.
- Manage Cargo Only flying and Freighter flying within the SOC 72-hour window.
- Support Operational and Commercial teams on 24/7 basis.
- Responsible to action and maintain multi-level and multi-directional communications with key internal and external interfaces and ensure total product delivery.
- Proactively maintain an awareness of developing operating constraints to ensure the best corporate plan or solution is delivered.
- Responsible to capture and maintain performance management information.
- Identify issues/weaknesses in the current schedule to the appropriate team.

**Qualifications**
- University degree.
- 5+ years of relevant work experience.
- Ability to work well under pressure, adapt easily to constantly changing situations, confidence to make quick, effective decisions.
- Leadership qualities and abilities.
Goal oriented with positive and creative approach for problem solving.
- Proven proactive problem-solving capabilities in team environment.
- Demonstrated strong interpersonal skills.
- Thorough knowledge of operating Branches, including responsibilities and procedures of each.
- Excellent verbal and written communication skills.
- Knowledge of automation; personal computer skills an asset.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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