Sales Support Coordinator

2 weeks ago

Halifax, Canada Staples Full time

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

- Receive and process majority of work requests from the team queue and complete them following standard processes.
- Participate in and contribute to team/project groups.
- Complete special assignments and projects.
- Assist local sales leaders and teams with specific onsite needs and projects and other local/onsite responsibilities as assigned.
- Standard and custom report request submitted to a variety of source data systems.
- File consolidations, formatting, VLOOKUPS, pivot tables, formula creations and other intermediate actions within Excel.
- Associate on-boarding, termination, and transfer management.

What you bring to the table:

- You are comfortable working within a hybrid model of work assignments that is primarily centralized-driven but has some local aspects to the role
- You have an aptitude to follow process and contribute to process improvements
- You are adaptable - flexible to changing processes and able to work well with mínimal daily direction
- You have strong problem-solving skills
- You are detail-oriented, with strong written/verbal communication skills
- You have the ability to self-direct and drive your own initiative
- You possess solid organizational skills with proven ability to multi-task, manage and prioritize multiple high-level tasks/small projects simultaneously
- You have the ability to work cross-functionally and with a variety of personalities

**Qualifications**:
What’s needed
- Basic Qualifications
- High School Diploma or GED Required
- 1+ years professional experience in a support/customer service role, or combination of higher learning education and experience

What’s needed
- Preferred Qualifications
- Intermediate Computer Skills with the entire MS Office Suite including: Word, Excel, PowerPoint and Outlook
- Prior sales support experience, preferably within a distributed environment

We Offer:

- Inclusive culture with associate-led Business Resource Groups
- Vacation Allotment and Holiday Schedule
- Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more
- Interested in joining the team? Check out our_ _perks and benefits_ _- Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

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