Front Desk Agent

6 months ago


Barrie, Canada Intermark Industries Inc. Full time

Job Description: Front Desk Agent

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls, take messages, and handle guest inquiries
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and ensure accurate booking information
- Handle guest complaints or concerns with empathy and professionalism
- Maintain a clean and organized front desk area

Qualifications:

- High school diploma or equivalent required
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Ability to work flexible hours, including evenings, weekends, and holidays

We offer competitive pay rates, opportunities for career growth, and a positive work environment. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Pay: $18.78-$20.16 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Signing bonus
- Tips

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Barrie, ON (preferred)

Ability to Relocate:

- Barrie, ON: Relocate before starting work (preferred)

Work Location: In person


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