Front Desk Agent/night Auditor
6 months ago
Under the supervision of the Guest Service Manager, Front Desk Agents / Night Auditors will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service.
**Duties and Responsibilities**:
Essential job functions include but are not limited to the following:
- Provide noticeably outstanding guest service (constantly focused on service delivery)
- Acknowledge ALL guests within 10 feet of reception (eye contact, nod, wave or verbal greeting)
- Welcome guests checking-in to the hotel (use the guest’s name)
- Be efficient, effective and responsive with inquires and requests and provide helpful information
- Make accurate reservations and provide hotel features (and/or benefits) prior to rate information
- Advise guests of Hotel Features
- Handle messages (clear and complete), faxes, copies and guest out-going mail
- Check-out guests (use guest’s name and have a brief appropriate conversation with them)
- Harmoniously deal with all guests, team members and other colleagues
- Be familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Control guest suite keys and department keys (ensure proper sign in/out procedures are followed
- Accomplish or assist with “Special Projects” as required
**Qualifications / Requirements**:
- Superior attention to detail
- Must be able to complete physical work including: crouching, kneeling, standing for extended period of time
- Knowledge of ChoiceAdvantage/Skytouch PMS is desirable
- Must be able to work flexible hours including weekends and over night
**Job Types**: Full-time, Part-time
**Salary**: From $16.55 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Front Desk Agent and Night Auditor
4 months ago
Barrie, Canada Bayfield Hospitality Inc. Full time**Overview** We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in providing exceptional guest services at our hotel. This position plays a crucial role in ensuring guest satisfaction during their stay. **Responsibilities**: - Greet guests in a friendly and professional manner upon arrival - Check guests in and out efficiently -...
-
Front Desk Agent/night Auditor
2 months ago
Barrie, Canada Allure Hotel & Conference Centre Full timeUnder the supervision of the Guest Service Manager, Front Desk Agents / Night Auditors will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service. **Duties and Responsibilities**: Essential job...
-
Front Desk Agent
6 months ago
Barrie, Canada Four Points by Sheraton Full timeWe are looking for a part time Hotel Front Desk Agent/Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities Ultimately, you will help create a pleasant...
-
Night Auditor/front Desk Agent
6 months ago
Barrie, Canada Best Western Plus Barrie Full time**Our job opportunity**: - Position: Front Desk Agent - Hotel name: _Best Western Plus Barrie_ - Address: _35 Hart Drive_ - Hours: _8-24hrs/week 4pm-midnight_ **What you get to do in this role**: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior...
-
Night Auditor
6 months ago
Barrie, Canada Muskoka Bay Resort Full time**POSITION**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Night Manager **STATUS OF POSITION**: Seasonal **WHO WE ARE**: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing...
-
Front Desk Agent
6 months ago
Barrie, Canada Allure Hotel & Conference Centre Full timeUnder the supervision of the Guest Service Manager, Front Desk Agents / Night Auditors will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service. **Duties and Responsibilities**: Essential job...
-
Hsr- Night Auditor
3 months ago
Barrie, Canada Freed Corp Full time**POSITION**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Night Audit Manager **STATUS OF POSITION**: Seasonal **WHO WE ARE**: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our...
-
Front Desk Agent
6 months ago
Barrie, Canada Intermark Industries Inc. Full timeJob Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...
-
Front Desk Agent
6 months ago
Barrie, Canada Horseshoe Resort Full timePOSITION: Front Desk Agent DEPARTMENT: Front Desk REPORTS TO: Front Office Manager STATUS OF POSITION: Seasonal WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of...
-
Hsr- Front Desk Agent
3 weeks ago
Barrie, Canada Horseshoe Resort Full time**CAREER OPPORTUNITY ~ FRONT DESK AGENT** **Position**: Front Desk Agent **Department**: Front Desk **Reports To**: Front Desk Manager **Position Status**: Seasonal Contract - Full Time ***Who We Are**:At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe...
-
Night Auditor/front Desk Agent
6 months ago
Barrie, Canada Hampton Inn & Suites by Hilton, Barrie Full timeSCOPE AND GENERAL PURPOSE Post and balance guest room charges and process settlement in a timely and efficient manner. Maintain files and reset the systems for the next day operations. Be committed to providing exceptional guest care and achieve full and timely completion of night audit duties as required by company policy. MAIN DUTIES 1. Represent the...
-
Front Desk Receptionist
6 months ago
Barrie, Canada Lastman Bad Boy Full timeOne of Ontario's finest and most highly successful retail chains crossing Ontario, Lastman’s Bad Boy is the one stop shop for all your household needs: furniture, mattresses, appliances, and electronics. We are famous for our Solid Gold promise: lowest prices, best service, integrity, and commitment. At Bad Boy, everyone counts, and we are as dedicated to...
-
Front Desk Coordinator
2 months ago
Barrie, Canada Victoria Park Medispa Full time**Front Desk Coordinator** Victoria Park offers the finest medispa services at our 23 locations across Canada. We are led by specialists, plastic surgeons and dermatologists, and strive to provide the latest technology, treatments and products. We offer unparalleled customer service in a serene, state-of-the-art and safe environment. We are proud to have...
-
Front Desk Coordinator
2 months ago
Barrie, Canada Victoria Park Medispa Full time**Front Desk Coordinator** Victoria Park offers the finest medispa services at our 23 locations across Canada. We are led by specialists, plastic surgeons and dermatologists, and strive to provide the latest technology, treatments and products. We offer unparalleled customer service in a serene, state-of-the-art and safe environment. We are proud to have...
-
Front Desk Receptionist
2 months ago
Barrie, Canada Will Marshall Insurance Brokers Ltd Full time**Job Summary** **Responsibilities** - Greet and welcome guests as they arrive at the front desk. - Answer and manage incoming phone calls using phone systems, directing calls to appropriate personnel. - Maintain a clean and organized front desk area to create a welcoming environment. - Perform clerical duties such as typing, and proofreading documents. -...
-
Front Desk Receptionist
2 months ago
Barrie, Canada Sugar Bare Body Bar Barrie Full timeWe are looking to add a part-time Receptionist to manage our front desk throughout the week and weekends and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across all locations. You will welcome guests and...
-
Front Desk Receptionist
6 months ago
Barrie, Canada Sugar Bare Body Bar Barrie Full timeWe are looking to add a part-time Receptionist to manage our front desk throughout the week and weekends and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across all locations. You will welcome guests and...
-
Front Desk Associate
2 months ago
Barrie, Ontario, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a friendly and professional Front Desk Associate to join our team at beBee Professionals in Barrie, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...
-
Front Desk Receptionist
3 months ago
Barrie, Canada Lavish barber studio Full timeJob Overview: We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our barber studio, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a part-time position **Responsibilities**: - Greet and welcome patients with a warm and professional...
-
Front Desk Receptionist
2 months ago
Barrie, Canada Lavish barber studio Full timeJob Overview: We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our barber studio, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a part-time position **Responsibilities**: - Greet and welcome patients with a warm and professional...