Treatment Coordinator

5 months ago

Bowmanville, Canada Dentalcorp Canada Full time

About us:
At Aspen Springs Dental Centre, our patients are like family to us. Our goal is to provide patients with the best quality of care in a relaxing and comfortable environment, using the most modern and effective technology available. Dr. Nicole, and her team of dental professionals, pride themselves on providing quality dental care and our 4.7 stars on Google and 4.9 on Facebook reviews is evidence of our exceptional patient service, commitment to continuous learning and innovative technology. Aspen Springs Dental Centre offers a wide range of procedures in a spa-like atmosphere that include General and Cosmetic Dentistry, Periodontics, Oral surgery, Sedation Dentistry, Orthodontics and so much more

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support.

Our practice is conveniently located in our bright, modern, and beautiful building at 1 Hartwell Ave. in Bowmanville.

Schedule: Full-time
- Flexible Schedule_

Two (2) Days (8:00-5:00)

Two (2) Days (10:00-7:00)

Two (2) Saturdays per month

Benefits of Joining Our Team:
- Competitive compensation- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education- Attend social and CE events to network with dental professionals in your community- Work-life balance and flexibility- Access to modernized technology to provide optimal oral care to patients- Health & Dental Benefits

**Responsibilities**:
- Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance- Build strong relationships with patients to ensure trust and loyalty- Greet and assist patients as they arrive; ensure a lasting positive impression for them- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps- Effectively manage recall system and accurately maintain patient database- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
- Previous clinical experience as a Treatment/Scheduling Coordinator is required- Knowledge and understanding of oral treatment plans and ability to educate patients- Strong customer service experience- Detail oriented

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