Program Director

4 months ago


Toronto, Canada StarFish Medical Full time

As the Program Director, you will step into a unique and pivotal role, leading a multi-million-dollar portfolio of complex medical device development. These projects can potentially revolutionize patient care for diverse, esteemed clients. To be successful in this position, a degree in _engineering or physical science_ and_**_ consulting or client-facing experience_** with over 15 years of managing a similar **_portfolio_** of complex **_medical device_** development is **_mandatory_**. Your ability to effectively lead teams and clients through these challenges is crucial, enabling you to make a significant difference in the field, improving patient care and advancing medical technology.

As the Program Director, you will bring energy, passion, and exceptional skill to help StarFish grow new and existing programs. This role is not just about managing portfolios and programs; it's about delivering value and driving growth. You will serve as the principal Trusted Advisor to a portfolio of StarFish's customers, leading them to successful business outcomes by assessing their needs and leading the StarFish team in developing and delivering compelling solutions that create real business value.

You effectively and consistently build meaningful trust-based relationships with everyone you work with, from customers to technical teams to suppliers. This skill is crucial in crafting a strategic vision and leading competent teams to accomplish this while navigating the inevitable challenges of innovation, new product development and organization-wide initiatives.

Your people leadership abilities will be fully showcased as you manage a team of direct reports and lead others in the organization through influence to grow and deliver a sizable portfolio of StarFish programs. You will have the accountability and authority to staff your team appropriately to meet revenue and profitability targets.

**Critical Soft Skills**
- You are enthusiastic, communicative and outgoing. Your natural inclination is to explore opportunities and develop contacts, especially when the team needs to do so.
- You are also objective, strategic, and discerning. You love to see all options and judges accurately.
- You are mature in your approach, confident, and excellent at identifying talent, clarifying goals, and delegating effectively.
- You have the drive and courage to overcome obstacles and are hard-driving, albeit with the right balance. You challenge your team, are dynamic, and thrive under pressure, especially when you need to increase the pace and arrive at decisions.

**Location**

Toronto, Ontario.

**Benefits of working at StarFish Medical**

An exciting career working with a genuinely talented and ambitious team, combined with:

- The opportunity to work on groundbreaking technology.
- Award-winning culture with deep-rooted Guiding Principles.
- Profit-sharing program.
- Excellent company-paid benefits package.
- Paid vacation and sick leave, including a "vacation purchase program" to take more time off.
- Monthly All-hands meetings.
- Active social committee.
- TTC cost-sharing in Toronto.
- Shower facilities for midday runs or biking to work. The Toronto location has a Bike Share station within a 5-minute walk to the Office.
- Free parking on-site or around the premises.

**What You'll Be Doing**
- Grow the StarFish portfolio by identifying customer needs, matching these with compelling proposals and successfully securing sales.
- Build trust-based relationships with new and existing clients inside your portfolio, leading them to meaningful value-based outcomes.
- Lead, develop, motivate and mentor exceptionally talented program managers, project managers, project analysts and other support staff. This includes critical functions such as recruitment, employee development and overall team resource management.
- Once underway, steer programs through the entire lifecycle, including managing the baseline and navigating inevitable change.
- Predominantly remain "out of the project weeds" instead of managing through other project-based team members to leverage your abilities for the highest-value offerings to the organization.
- Initiate and oversee project issue resolution development and recovery as needed.
- Provide regular reports to support business needs within StarFish and external (program health, P&L and other key metrics).
- Accountable for the overall program and project management process, including contracts, program organization, resourcing, plan development, scope management and risk mitigation.
- Promote innovation by creating space and inspiring ideation to elevate our client's vision.
- Foster highly effective cross-departmental and cross-functional relationships within StarFish.
- Contribute to developing processes, procedures, and training material and deploy training to other staff members.

**What You Bring To The Team**

The StarFish team is talented, innovative, and passionate about developing cutting-edge medica


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