Receptionist/administration Support

3 weeks ago

Middleton, Canada Nova Scotia Provincial Housing Agency Full time

**Receptionist/Administrative Support**
**Western District**
**Location: Middleton, Nova Scotia**
**Type of Employment: Permanent, Full-Time**
**Union Status: NSGEU Local 25**
**Competition # WES 23173**
**Closing Date: November 24, 2023**

**About Us**

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.

**About Our Opportunity**

Under the direction of the Client Service Coordinator, the Administrative Support/Receptionist provides clerical support to the Client Service Coordinator and to employees working in client services to ensure effective client service and the efficient running of the office.

**Primary Accountabilities**
- Receive phone calls and walk-in inquiries from tenants and the public.
- Coordinate applicant intake, waitlist management, complete applicant reference checks.
- Prepare correspondence and process tenant payments.

**Qualifications and Experience**
- Grade 12 or high school equivalent, plus one-year business course with two years’ related experience.
- Competency in desktop software, including Microsoft Office.
- Excellent organizational skills, with the ability to establish priorities.
- Strong attention to detail and ability to manage deadlines.
- Solid written and verbal communication, client service oriented and adaptable to change.
- Effective interpersonal skills when dealing with co-workers, tenants, contractors, vendors, and the public.

**Assets**
- Competency in Yardi Property Management software.
- Current Emergency First Aid and/or WHMIS certifications.

**Competencies** required at this level of work are Organization, Prioritization, Communication and Client Service.

**Equivalency**

**Benefits**

Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

**Classification: CL 13**
**Salary Range: $20.72 to $22.55 per hour**
**Work Week: 35 hours**

**Note: This is not a Civil Service position.**

**To Apply**

**Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.**
- Submissions must be received by 11pm on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $20.72-$22.55 per hour

Expected hours: 35 per week

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- related: 2 years (preferred)

Licence/Certification:

- Nova Scotia Drivers' License (preferred)

Work Location: In person

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