Stroller Location Manager

6 months ago


Edmonton, Canada Smarte Carte Canada, Limited. Full time

**Stroller Location Manager - part-time Southgate Centre - Edmonton**, AB**

**$22 / hour**

**Approximately 5 hours per week**

**Flexible Schedule Great Opportunity for Someone Looking for Additional Income and/or Anyone Working at Southgate Centre - Stroller Location Manager**

**COMPANY BACKGROUND**

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.

**BASIC FUNCTION**

**KEY RESPONSIBILITIES**
- Clean and maintain functional strollers to ensure they are always available for customers.
- Develop and maintain strong relationships with mall management.
- Inspect and perform maintenance on equipment.
- Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
- Complete and submit all necessary reports in an accurate and timely manner.
- Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
- Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
- Other duties as assigned by management.

**EXPERIENCE**
- Minimum 2 years in a customer service role.
- Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

**PERSONAL CHARACTERISTICS**
- Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
- Excellent verbal and written communication skills.
- Organized and able to manage multiple priorities effectively.

**CERTIFICATIONS/LICENSES**:

- Valid Drivers License is required

**PHYSICAL REQUIREMENTS**
- Lift 40 lbs. to waist height
- Push/Pull 75-100 lbs.
- Bend and stoop, walk and stand for long periods of time
- Visual acuity/manual dexterity to perform mechanical and electrical repairs
- Must be 18 or older and pass a consumer/background check

**Experience**: Required
- 2 year(s): Customer Service role
- Some level of mechanical and diagnostic aptitude

**Education**: Preferred
- Technical/other training or better in Electronics Technology or related field

**Licenses & Certifications**: Required
- Drivers License

**Skills**: Required
- Computer
- Cleaning
- Driving
- Strategic Thinking
- Communication
- Customer Service
- Prioritizing
- Time Management

Preferred
- Troubleshooting
- Reporting

**Behaviors**: Required
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest

**Motivations**: Required
- Self-Starter: Inspired to perform without outside help


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