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Road Assist Fleet Technician

4 months ago

Burnaby, Canada BCAA Full time

Work at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move forward.
- BCAA has been named one of BC’s Top Employers 2023
- What BCAA offers you:

It’s not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being named as one of BC's Top Employers 2021, 2019 Platinum level Best Employer by AON and being recognized as a 2018 Outstanding Workplace by YWCA.
Our team members get to make a difference in the lives of our Members and their communities every day.
We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.
We enthusiastically support learning and advancement opportunities for our team members.
We are an equal opportunity employer that’s committed to accessible, inclusive employment.
Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.
- Road Assist Fleet Technician - Lower Mainland Fleet
Summary:_
- To provide friendly professional roadside assistance to members of BCAA and affiliated clubs.
- The Team Member is one of approximately 100 Road Assist Fleet Team Members working a variety of 24/7 shifts. The Team Member provides mechanical assistance or towing service to BCAA members and affiliated Clubs. The Team Member has the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.
- Shifts are a rolling 37.5hr week on a fair rotating schedule depending on resource requirements. Shifts are advised in 1 month blocks with 1 month advanced notice while on Relief pool selection and 1 year shift lock once graduated into shift pick pool
Key Responsibilities:_Responding to Member’s request for service delivering flawless service
Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary
Maintains BCAA’s high standard of service and image, focusing on friendly, courteous service at all times
Has a high level knowledge of and promotes BCAA and affiliate products and services
Maintains the care and control of BCAA equipment & documentation Adheres to all BCAA corporate standards
Qualifications:_
Education
Minimum Grade 12 education
BC trade qualification in automotive mechanical repair
- Experience
5 years hands on automotive repair and diagnostic
- Other Skills/Requirements
A clean BC Class 5 drivers license
Good analysis and judgment
Initiative and innovation
Customer centric
Planning, organization, and results orientation
Interpersonal and team relationships
Continuous learning
- Disclaimer
- Internal Applicants:_
- Please note that the internal posting closes on _
- March 23_
- , 2023_
- and the role is a _
- Grade 10 _
- position._

We aspire to be one of the best places to work with those who share our beliefs:

- We believe in:_

DOING THE RIGHT THING

We stay true to our word, and help British Columbians move forward.

THE POWER OF COMMUNITY

Together, we create a more vibrant, inclusive and connected province for everyone.

PUTTING PEOPLE FIRST

We treat each other with the same care and respect that we treat our Members.

PROTECTING OUR HOME

It's our responsibility to protect life in BC now, and for generations to come.

SHAPING THE FUTURE

We look to new horizons and actively embrace change.

By putting these beliefs in to action each of us will do engaging work with inspiring people and grow personally and professionally.