Stairs Sales Representative/estimator

4 weeks ago

Edmonton, Canada Igloo Building Supplies Full time

The Stairs Sales Representative/Estimator will be the main point of contact for clients and will ensure that all deadlines are being met while maintaining Igloo Building Supplies' standard of quality. The position requires the individual to develop and maintain existing relationships with Builder Partners. The individual will work closely with other departments within the company to ensure information regarding builder accounts is communicated.

**KEY** **RESPONSIBILITIES**
- Set up pricing and create estimates for projects and specifications
- Complete and submit quotes, process orders, and create installation documentation
- Knowledge of product lines and pricing with the ability to demonstrate technical understanding of the products
- Resolve client complaints by investigating problems and developing solutions to ensure complete customer satisfaction; communicate with client throughout entire project
- Data input into our software with all relevant information on estimates and sales
- Communicate with Company's relevant departments and installers onsite; troubleshoot problems when required. Coordinate all missing items with dispatch when required.
- Manage billing, deliveries, install dates and change orders in our software
- High level of knowledge of the estimating process for all designated builder accounts and communicating new products, pricing or processes between clients and the estimating team
- Communicate with inside and outside operations to ensure the requirements of the builder/project/subdivision are being met.
- Resolve Builder Partner or builder customer's concerns and complaints in a courteous, professional manner
- Perform other duties as assigned

**Requirements**:

- Must maintain a high level of product knowledge and installation methods
- Familiar with basic computer systems, file structures and operations
- Excellent sales skills
- Superior customer service
- Exceptional interpersonal and communication skills
- Highly self-motivated with a high energy and an engaging level of enthusiasm
- Exceptional organizational skills
- Demonstrated professionalism and integrity while consistently acting in an ethical and fair manner
- Site visits will be required
- Strong teamwork skills

**Education and Experience Required**
- Previous experience in construction/framing is an asset
- Previous experience in stair design is an asset
- Previous experience in autocad is an asset

We offer excellent Medical Benefits, Dental Benefits, Life Insurance Benefits, Vision Care Benefits, Pension

*Must have own vehicle

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: One location

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